Our Typical Operating Processes
To begin with, as soon as you do make your first call, you will end up connected with one of our very own dispatchers located in Pinellas County. Our dispatchers have several years of practical experience in gutter cleaning and will provide you with the very best guidance & assistance.
We use satellite imagery to assess your residence & speak about when your gutters were previously cleaned and just what condition they are in now.
A fixed price will then be given to you for the cleaning up of your roof structure whenever possible & clearance and cleaning up of your gutters and downspouts all around your home.
You will receive a copy of the bid and full documentation by email immediately following the call, this confirms just what we are going to undertake, when we are going to do it, and just how much it will cost
Our appointment scheduling staff who has got the obligation to ensure all of our tasks are carried out punctually, they happen to be in charge of working out the best routes for our gutter cleaners in order to be present at the jobs within the most time & distance efficient path, conserving gas & time driving allows us to provide you with the best value.
The team will phone you 24 hours prior to the cleaning services start the work and will give you a time gap for our specialist team appears, although many of our jobs are carried out when the customer is not in the house
The cleaning specialist will always introduce himself to you on arrival, and if you have time, we're going to walk across the residence together with you and you may point out any trouble spots.
Before the beginning of the project we take photographs of your gutters as well as roof structure and of the task going to be carried out.
We will then initially utilize the foliage blower to clean off dust and fallen leaves from your roofing so all of this cleared just before cleansing the gutters. All fallen leaves will be picked up with our shovels & bagged up.
After the rooftop is cleaned out, we will take away debris & leaves from the rain gutter using collecting tools & trowels. All the debris is properly packaged up while we work. Absolutely nothing gets thrown on the ground or left behind on the roof.
With all the gutters all clear we go to the downpipes, checking that they are free and clear of blockages, we have specific equipment and tools to clean any blockages that might be there, we can also locate blockages that might not be visible at initial look.
Once completed we take photographs of our carried out work and show these with you through email message.
Furthermore, we deliver our receipts and invoices through email and you might elect to pay out us by check, bank transfer, cash, or payment link in protected email, - also you can pay off by visa or mastercard on the phone if you prefer
As soon as all is done, we call up our clients and check their thoughts and opinions of the job in order to ensure that the job was completed as expected and with the top quality our company offers
Should our work not really meet up with and exceed your anticipations, we are going to show up at your home in Dove Hollow to treat the issue with no fuss.
Because we're perfectionists & execute our cleaning to exacting benchmarks, we're comfortable offering a 45 day no block guarantee.
