Our Course of Action
Firstly, once you contact us, you'll be in touch with one of our Polk County based despatchers, our rain gutter cleaning despatchers possess several years of working experience in the business and give expert guidance and service.
We utilize satellite imagery to examine your home & discuss when your gutters were previously cleaned and what condition they are in right now.
By using this details we're going to provide a price customized for your requirements to completely clean your gutters and downspouts and if possible we will clean the leaves & rubble from the rooftop.
You will receive a duplicate of the bid & full documents by email soon after the phone call, this shows precisely what we will complete, when we will do it, and how much it'll cost you
Our appointment scheduling staff who has the duty to ensure all of our jobs are completed punctually, they happen to be in command of working out the ideal paths for our gutter cleaners so that they can show up at the jobs within the most time and distance-efficient route, saving fuel and time driving permits us to give you the best value.
You will receive a telephone call 24 hours ahead of the scheduled task to provide you with a window of arrival when the technician will be there.
The cleaning specialist will always introduce himself to you personally upon arrival, and when you've got time, we are going to walk across the residence together with you and you could indicate any problem areas.
Before the beginning of the project we take photographs of your rain gutters and also roof structure and of the job going to be handled.
We will initially use the leaf blower to clean off dust & leaves from the roof structure so all this cleaned prior to cleaning the gutters. All fallen leaves are going to be picked up using our shovels & packaged up.
When the roofing clean and clear, we go to the gutter, taking away leaves & dirt with trowels & scooping devices, we bag up all this clutter when we clear away it, we don't let it stay on your roof structure or put it to the ground beneath - we get the job done to the highest benchmarks of cleaning
With all the gutters totally clear we go to the downpipes, examining that they are totally free and also clear of blockages, we carry tools & special equipment to clean any kind of blockages that could be there, we could also locate blockages that might not be visible at first look.
As soon as the job is all done we take photos of all of the job done and will present these with you by e-mail. You will subsequently be able to view the pre and post.
Additionally, you will receive by email, a bill and invoice for the work done. There are many ways to pay off. You may pay by card on the telephone if you wish or you could choose the payment link within the email message, by bank transfer, by cheque or by cash.
We get in touch with all our customers following the job has been carried out to make certain that work was done towards the high benchmarks anticipated of us
In the event that you are not delighted for any reason, we will gladly come back & fix the issue.
At Ken's Gutters, we are perfectionists and therefore are very happy to provide each and every customer a 45-day assurance.
