Our Standard Operating Procedures
First of all, as soon as you make your first call, you will be connected with one of our dispatchers located in Polk County. Our dispatchers have got many years of practical experience in gutter cleaning service and will provide you with the best help & assistance.
We utilize satellite imagery to evaluate your property & discuss when your rain gutters were previously cleaned out and just what condition they're in now.
Using this details we're going to provide a price customized to you personally to clean up your rain gutters and downspouts and when achievable we will clear the leaves and debris from the rooftop.
You will get a duplicate of the bid & complete records by e-mail immediately following the phone call, this shows just what we will carry out, when we will do it, and just how much it will cost you
All our tasks are performed punctually thanks to our knowledgeable scheduling staff who'll find out the best route for our gutter cleaner so they can work probably the most distance-efficient and time-efficient route. This saves traveling time & fuel so we can pass along the value savings to our clients.
They will call you 24 hours just before your job is due to begin and they can provide you with an arrival time frame for our professional to attend.
The cleaning service professional will, without exception, introduce himself to you personally, so if you're readily available, they are going to request to you personally be guided around the residence and express any problem he could possibly spot.
Just before we start, we just take pictures of all of the key regions we are going to be doing work in.
The rooftop is cleaned of debris, shingle grit and fallen leaves to start with, utilizing an electric blower along with a scoop to collect big leaf bundles.
After the rooftop is cleaned, we will clear away debris & fallen leaves from the rain gutter using collecting tools & trowels. All the clutter is neatly packaged up while we work. Absolutely nothing gets tossed on the floor or left behind on the roof.
With the gutters totally clear we proceed to the downspouts, checking that they're totally free and also clear of blockages, we have tools and special equipment to clear any obstructions that could be there, we will also detect blockages that might not be visible at initial look.
When complete we take photos of our finished work & share all those with you by e-mail.
Additionally, you will get bills & invoicesby e-mail so you can pay off by cash, secure email payment link, check, or bank transfer. If you prefer, you can even pay on the phone using a visa or mastercard.
We get in touch with all of our clients right after the job has been carried out to ensure that the job was undertaken to the very high standards expected from us
In the event that you aren't pleased for whatever reason, we are going to happily come back & fix the matter.
Simply because our high-quality work and also have very high benchmarks on cleaning, we can offer you a 45-days guarantee of no obstructions
