The Way We Work
Our Hillsborough County based despatchers have got several years of experience and they'll offer professional help & services from the moment you call.
We're going to evaluate your household utilizing satellite images and having a quick discussion together with you on the condition of your gutters and details on when these were previously cleaned out.
A set price will then be provided to you for the cleaning of your roof structure when possible & clearance and cleaning of the gutters & downpipes all around the home.
Following your call you will get an email along with complete written paperwork. We're going to confirm the cost given over the phone and also the bid, detailing the break-down of price, precisely what work is going to be carried out and when we can get the job done.
Our tasks are performed promptly because of our knowledgeable appointment scheduling staff that will determine the right route for the gutter cleaner to enable them to work the most distance-efficient and time-efficient path. This saves traveling time and fuel so that we can pass along the cost savings to the customers.
You will get a phone call 24 hours before the scheduled task to provide you a window of arrival when the tech is going to be there.
Rest assured when this changes for whatever reason you'll be told well before time, helping you save from waiting around for us, although a lot of of our jobs are done when the customer is not home
The cleaning personal will always, with no exception, introduce himself to you, so if you're readily available, they're going to request to you be taken across the residence and talk about any problem that he could possibly detect.
Before beginning on the cleaning, pictures are taken of your important areas that'll be worked on.
We will first utilize the foliage blower to clean up debris & leaves from the roof so all this cleaned prior to cleaning the gutters. All fallen leaves will be collected with our shovels & bagged up.
After the roofing is cleaned, we will get rid of dirt & leaves from your rain gutter using collecting tools & trowels. All of the debris is neatly bagged up as we work. Absolutely nothing gets tossed on to the floor or left on the roof.
The next step is examining your downspouts and ensuring there aren't any clogs or obstructions. We make use of special equipment and tools to handle obstructions and then we could also locate obstructions that are not necessarily visible on the outside.
We are going to send an email with photos of all the spaces that have been cleaned once the job is concluded.
Additionally, you will get by e-mail, a bill & receipt of the work done. There are various approaches to pay off. You may pay by card over the phone if you wish or you could choose the payment url inside the e-mail, by bank transfer, by check or by cash.
We always get in touch with our customers after completion of the work to make sure they are happy with the superior standards we attempt to provide.
At Ken's Gutters, we are perfectionists and therefore are very happy to give each and every customer a 45 day promise.
In the event that you are not satisfied with all the work which has been completed, we will make sure to support and sort out your issues with no problem
Our service plan offers regular scheduled cleaning up of gutters and downpipes to maintain your home protected. We are going to visit 2 to 4 times per year according to your rain gutter layout and roof type and also what sorts of trees are actually near your home.
