Our Standard Operating Processes
To start with, whenever you contact us, you will be in touch with one of our very own Lake County centered despatchers, our rain gutter cleaning despatchers have years of experience in the industry and provide professional support & service.
We're going to figure out with you the previous time your gutters were cleaned and cleared and using satellite imagery we can look at and view your house.
By using this information, we are going to give you a set price bill for cleaning your rain gutters and clearing the downspouts, and when possible, also cleaning the leaves and clutter out of your roof.
You get your own copy of this quote by e-mail to confirm precisely what we plan to do, when we could do it and the amount it's going to cost you.
Our appointment scheduling staff who has the responsibility to make sure that all of our tasks are done quickly, they happen to be in charge of figuring out the best routes for our gutter cleaners in order to be present at the tasks within the most time & distance-efficient route, conserving gas & time driving permits us to give you the best value.
Our gutter cleaning professional will phone you 24 hours before your job start day and will inform you their arriving time.
Upon arrival the cleaner will introduce himself to you &, when you're home and have the time, walk across the property or home together with you to let you know the problem areas.
Before we start, we take photos of all of the major places we are going to be doing work in.
We will initially utilize the leaf blower to clean up dust and fallen leaves from the roofing so all of this removed prior to cleansing the rain gutters. All fallen leaves will be picked up with the shovels and packaged up.
All of our gutter cleaners do the job with highest standards of cleanliness all through the work. They are going to next start cleaning the gutters utilizing scooping equipment and bag up as they clean up, which means absolutely no clutter is left behind on to the ground to clean up later and have blow aside.
Right after the roof and rain gutters are cleared & cleaned out, we begin checking the downspouts. We've specific tools to use for the cleaning and clearing up of them. Quite often blockages could be invisible and unseen. We clear these obstructions for you personally.
We will send you an email with pictures of all the spots that have been cleaned out once the job is completed.
You will also receive invoices & billsby email so that you can pay off by hard cash, secure email payment url, bank transfer, or check. If you prefer, you could also pay on the phone using a visa or mastercard.
You will receive a call from us soon after the work was finished to make certain you are pleased with all the work and also that the job was finished towards the very high standards which we guarantee.
Should our job not really meet up with and surpass your anticipations, we will show up at your home in Dixie Highway to remedy the problem without any fuss.
