Our Standard Operating Processes
Phone us and you'll be in touch with one of our neighborhood Indian River County despatchers who has got loads of experience and will also be in a position to offer professional assistance.
Then we will look at your residence employing satellite imagery and check with you when they were last cleaned out, as well as the condition of the rain gutters.
Using this data, we're going to give you a fixed price bill for cleaning your gutters & clearing the downpipes, and when possible, additionally cleansing the leaves and clutter out of your roofing.
Following your phone call you will receive an e-mail with full written documentation. We will affirm the price given over the phone and the bid, explaining the break-down of cost, precisely what work is going to be carried out and when we are going to do the job.
Our scheduling team will likely have earlier worked the very best route for them, so they can easily reach the work quickly and most cost efficient which will allows us to provide the very best service and very best cost saving on fuel and time.
Our gutter cleaning technician will phone you 24 hours before your job commence day and will inform you their arrival time.
Right after arrival the cleaner will introduce himself to you &, if you are home and also have the time, walk across the property together with you to tell you problem areas.
Prior to the start of the work we take pictures of your rain gutters and also roofing and of the work going to be done.
The roofing is cleaned of debris, shingle grit and fallen leaves to start with, utilizing an electric blower along with a scoop to gather large leaf heaps.
For high-quality benchmarks, right after the full cleaning and clear of your roof, we turn to the gutter, cleaning leaves/twigs & debris from that using tools such as trowels & collection tools, we place all of this in bags as we clean the work area, after that, we are going to take on those bags with us this means you don't have to take care of them
After the roofing & rain gutters are cleared and cleaned, we proceed inspecting the downpipes. We've special tools to employ for the cleaning and clearing up of these. Very often obstructions can be invisible and hidden. We clear these blockages for you personally.
After the job is complete, we will take images of it & e-mail them to you personally.
You will also get by email, a bill & receipt for the work completed. There are numerous approaches to pay off. You may pay by card over the telephone if you want or you can choose the payment url in the e-mail, by bank transfer, by check or by cash.
We always call up our clients following completion of the job to make certain they are content with the high benchmarks we aim to offer you.
Our service package features regular scheduled cleaning up of gutters and downspouts to keep the residence protected. We are going to visit 2 to 4 times per year according to your rain gutter layout & roof structure type as well as what sorts of trees are near your property.
