Our Standard Working Procedures
Our Indian River County centered despatchers have many years of experience and they can give expert support and assistance from the moment you contact us.
We're going to take a look at your house using satellite images and having a short discussion with you about the condition of the gutters and when these were last cleaned.
A fixed price will then be presented to you personally for the cleaning of the roofing whenever possible and clearance & cleaning up of your rain gutters and downspouts all-around the house.
You will receive a copy of the bid with all the documentation right at the end of the call and this will validate exactly what we will carry out, when we're gonna do it and how much it is going to cost you.
Our appointment scheduling team who has the obligation to make sure all our tasks are carried out punctually, they are in command of working out the right routes for our gutter cleaners so that they can be present at the jobs within the most time & distance-efficient path, saving fuel and time driving allows us to give you the best value.
They are going to contact you 24 hours just before your job is due to start and they will provide you with an arrival time frame for our professional to visit.
Right after arrival the cleaning specialist is going to introduce himself to you personally and, when you're home and also have the time, walk all around the property with you to show you troublesome areas.
We will take pictures of the major of the working area prior to commence with the task.
We will then first utilize the leaf blower to clean off debris & leaves right from the roof structure so this all cleaned prior to cleansing the gutters. All leaves are going to be collected with the shovels & packaged up.
Once the roof is cleaned out, we are going to clear away debris & fallen leaves from the gutter using scooping tools & trowels. All the debris is neatly packaged up as we do the job. Absolutely nothing gets tossed on to the floor or left on the rooftop.
With the gutters all clear we move to the downpipes, checking they are free and clear of obstructions, we have specific equipment and tools to remove any blockages that may be there, we will also detect blockages that may well not be noticeable at initial look.
When done we take photos of the completed work and share all those with you through email message.
Additionally by e-mail, we send our invoices towards the service cost, for payments procedure, our company offers you different choices, as cheque, cash, bank transfer, or payment url through a risk-free e-mail, also, you may use your cell phone to pay by visa or mastercard
We contact all our clients right after the job has been carried out to ensure that the job was completed towards the highest benchmarks expected of us
We will promise a 45 day no clog, since we are certain that our job will be conducted to the highest standard.
If you're disappointed with the work that has been done, we are going to make sure to support and fix your issues with no problem
