Our Procedure
To begin with, as soon as you make the first call, you will be connected with one of our very own dispatchers located within Hernando County. Our dispatchers have several years of practical experience in gutter cleaning and will provide you with the best guidance and services.
We then will look at your house utilizing satellite imagery & speak with you when they had been previously cleaned, and also the condition of the rain gutters.
A set price will be given to you for the cleaning up of your roof if possible & clearance and cleaning of the rain gutters & downpipes all around the house.
You get your own copy of this quote by e-mail to confirm exactly what we plan to do, when we can perform it and just how much it's going to cost you.
All our tasks are completed punctually because of our experienced appointment scheduling team who'll find out the very best route for our gutter cleaner to enable them to work out the most distance-efficient and time-efficient route. This saves traveling time and gasoline so that we can pass along the cost savings to our clients.
You will receive a phone call 24 hours prior to the scheduled job to provide you with a window of arriving time when the technician is going to be there.
Be confident that if for whatever reason this alters, you'll be alerted ahead of time, saving you the wait around, nevertheless, the most of our works are carried out when the client isn't in the home.
Immediately after arrival the cleaner will introduce himself to you &, when you are home and have the time, walk all around the property with you to show you problem areas.
Just before we start, we take photographs of all the major areas we will be doing work in.
The job begins on the roof, cleaning up all the remains of fallen leaves, debris and tiny rocks. To do this job, we use a blower as primary tool, amongst the other tools we can mention shovels to pick up huge heaps of fallen leaves
All of our gutter cleaning specialists do the job with high benchmarks of cleanliness all through the job. They are going to next commence cleaning the rain gutters using scooping equipment & bag up as they clear out, this means absolutely no clutter is left on to the ground to remove later or have blow aside.
Our next action is looking at your downpipes and ensuring there are no clogs or obstructions. We utilize specialized tools to handle obstructions and then we can also find obstructions which aren't necessarily visible on the outside.
Once complete we take photos of our completed work & share all those with you by email message.
We also provide our invoices & bills through e-mail and you might choose to pay out us by cheque, bank transfer, cash, or settlement link in safe email, - you can even pay by credit card on the telephone if you like
We generally call up our customers following conclusion of the job to make certain they're pleased with the superior benchmarks we attempt to offer you.
At Ken's Gutters, we are perfectionists and therefore are thrilled to give each customer a 45-days promise.
We will revisit to your residence, without fuss, and fix any kind of problems if we haven't exceeded your expectations.
Our service plan delivers routine planned clearing of rain gutters and downpipes to maintain your house protected. We are going to visit 2-4 times each year based on your rain gutter layout & roof type in addition to what kinds of trees are near your property.
