Our Standard Operating Processes
Firstly, when you call us, you'll be in touch with one of our very own Gadsden County based despatchers, our rain gutter cleaning despatchers possess many years of practical experience in the business and provide professional guidance & service.
We will take a look at your house using satellite images and having a brief talk together with you relating to the condition of your rain gutters and when these were last cleaned.
By using this data we are going to provide you with a price tailored for your requirements to clean out your rain gutters & downpipes and if achievable we are going to clean the leaves and rubble from the roof structure.
You will get a duplicate of the bid with all the documents right at the end of the phone call and this would confirm exactly what we're going to undertake, when we're going to do it and exactly how much it's going to cost you.
Our appointment scheduling team who has the responsibility to make certain all of our tasks are done quickly, they will be responsible for working out the very best paths for our gutter cleaners to allow them to attend the jobs in the most time and distance-efficient route, saving fuel and time driving permits us to give you the greatest value.
You will receive a call 24 hours ahead of the scheduled task to provide you with a window of arrival when the tech will be there.
Rest assured when this alters for any reason you'll be told well before time, saving you from waiting for us, although a lot of of our jobs are done when the client is not at home
The cleaning specialist will always introduce himself to you upon planned arrival, and when you have got time, we're going to walk across the residence with you and you can point out any trouble spots.
We're going to take photos of the major of the working spot just before we begin with the job.
We start with the roof structure, clearing it down of leaves, debris and shingle grit, we make use of a blower to get this done, and also use scoops to pick up large heaps of leaves.
Our gutter cleaners work with high standards of cleanliness all through the work. They will next start cleaning the rain gutters utilizing scooping equipment and bag up while they clear, meaning no clutter is left behind on the ground to eliminate later and have blow away.
Our next stage is checking your downpipes & making sure there are no clogs or obstructions. We use special tools to address obstructions and we could also find obstructions which aren't always noticeable at first glance.
As soon as the work is all done we will take pictures of all the work done and also will present these with you through email. You will subsequently be able to observe the pre and post.
Also by e-mail, we send our invoices towards the service charge, for payments method, our company offers you different choices, as cheque, cash, bank transfer, or payment link via a secure email, additionally, you may use your phone to pay by visa or mastercard
Once all is done, we get in touch with our clients and always check their point of view of the work to be sure that the job was done as expected and with the highest quality we offer
If you're disappointed with all the work that has been undertaken, we will be sure to support & sort out your issues with no hassle
We will promise a 45-day no clog, as we know that our job will be performed towards the excellent standard.
Our service package offers you regular scheduled cleaning up of rain gutters and downspouts to help keep your home protected. We are going to visit 2 to 4 times each year depending on your gutter layout and roof structure type as well as what sorts of trees are actually near your residence.
