Our Standard Operating Processes
Call us and you will be in touch with one of the neighborhood Indian River County despatchers who has lots of practical experience and will also be in a position to offer skilled assistance.
We are going to examine your house using satellite images and having a short discussion together with you on the condition of your gutters and when they were previously cleaned.
Using this details we will give you a price customized for your requirements to clean up your rain gutters and downspouts and when feasible we will clean up the leaves & rubble from the roof.
Following the telephone call you will get an e-mail with complete written documents. We will confirm the price provided over the telephone and also the bid, outlining the break-down of charge, what work will be performed and when we can complete the task.
Our appointment scheduling team will likely have earlier worked the ideal route for our cleaners, so they can arrive at the work promptly and most cost-effective which will allows us to give you the perfect services and very best value saving on gasoline and time.
You will get a phone call 24 hours before the scheduled job to provide you with a window of arriving time when the technician will be there.
Upon arrival the cleaner is going to introduce himself to you personally and, if you're home and have the time, walk across the property or home together with you to tell you troublesome areas.
Right before we start, we just take photographs of all of the main places we will be doing work in.
The roof is cleaned of debris, roofing shingle grit & leaves to start with, using an electric blower as well as a scoop to get together large leaf heaps.
All our gutter cleaning specialists do the job with high standards of cleanliness during the job. They will next start cleaning the rain gutters using scooping equipment and bag up while they clear, meaning no mess is left on the floor to clean up later or have blow away.
Right after the roofing and rain gutters are cleaned & cleared, we move onto checking the downpipes. We've got specialized tools to employ for the cleaning and clearing of these. Very often obstructions could be undiscovered and hidden. We clean up these blockages for you.
We are going to send you an email with photographs of the areas that were cleaned once the job is completed.
Additionally by email, we deliver our bills towards the service charge, for payments procedure, we provide you various options, as cash, cheque, bank transfer, or payment url via a risk-free e-mail, additionally, you may use your mobile phone to pay out by visa or mastercard
We get in touch with each of our clients after the job has been carried out to make sure that the work was successfully done to the very high standards anticipated from us
Because we are perfectionists and perform our cleaning work to accurate standards, we're comfortable giving a 45-days no blockage guarantee.
Our service plan delivers regular planned clearing of gutters & downpipes to help keep your residence protected. We're going to visit 2 to 4 times each year based on your gutter style & roof structure type as well as what sorts of trees are bordering your property.
