Our Typical Operating Procedures
Firstly, whenever you call us, you'll be connected with one of our very own Hillsborough County based despatchers, our gutter cleaning despatchers possess years of experience in the business and give professional guidance & service.
We will establish with you the last time your gutters were cleaned and utilizing satellite pictures we are able to discuss and view your property.
By using this details, we will provide a fixed price invoice to clean your gutters and clearing the downpipes, and if possible, also cleaning the leaves & rubble from your roof.
You will get your own personal copy of this quote by email to confirm exactly what we plan to do, exactly when we can perform it and exactly how much it will cost you.
Our jobs are carried out promptly as a result of our experienced scheduling staff who will figure out the right route for our gutter cleaner so they can work the most time-efficient and distance-efficient path. This will save driving time & gas so that we can pass along the cost savings to our clients.
They will call you 24 hours just before your job is due to begin and they'll provide you an arrival window for our technician to visit.
Immediately after arrival the cleaner is going to introduce himself to you personally &, if you are home and also have the time, walk around the property or home with you to tell you troublesome areas.
Prior to starting on the cleaning work, pictures are taken of your key areas that'll be worked on.
The work begins on the roofing, cleaning all the remains of fallen leaves, dust & gravel. For this particular job, we utilize a blower as primary tool, among the list of other tools we could point out scoops to collect huge bundles of fallen leaves
Once the roof is cleaned out, we will clear away dirt & leaves from the rain gutter utilizing collecting tools & trowels. All the clutter is properly bagged up while we do the job. Nothing gets thrown on the floor or left on the rooftop.
The next action is checking out your downspouts & making certain there aren't any clogs or obstructions. We make use of specialized tools and equipment to handle obstructions and then we could also find blockages which aren't always visible on the outside.
We are going to send an email with photos of all of the spaces which were cleaned out once the work is concluded.
You will also get by email, a bill & invoice of the work carried out. There are various approaches to pay off. You may pay by credit card on the telephone if you prefer or you may click on the payment link in the email message, by bank transfer, by cheque or by hard cash.
You will receive a phone call from us right after the job was concluded to make sure you are satisfied with the work and also that the job was done to the very high standards which we promise.
Because we are perfectionists and execute our cleaning work to accurate benchmarks, we are comfortable giving a 45-day no block guarantee.
If you aren't pleased for whatever reason, we are going to happily revisit and fix the matter.
