The Way We Work
To begin with, the minute you make your very first call, you'll be connected to one of our dispatchers located in Santa Rosa County. Our dispatchers have got years of experience in gutter cleaning and will give you the best guidance and assistance.
We are going to examine your residence using satellite imagery and having a quick conversation together with you about the condition of your rain gutters and details on when these were previously cleaned out.
A fixed price will then be given to you personally for the cleaning up of the roof whenever possible and clearance and cleaning up of your gutters and downpipes all-around your property.
You get your own personal copy of this price quote by email to validate precisely what we intend to do, exactly when we could do it & the amount it will cost you.
Our appointment scheduling team who has the duty to make sure that all our tasks are carried out promptly, they're responsible for working out the ideal paths for our gutter cleaners so that they can show up at the jobs in the most time & distance-efficient path, conserving gasoline & time driving permits us to give you the greatest value.
Our gutter cleaning specialist will contact you 24 hours prior to your job start day and will inform you their arriving time.
When this should change, you'll be well informed beforehand so that you do not have to wait around for. Many of our jobs are performed without the customer being residence too.
If you're home once the gutter cleaning specialist arrives, he's going to introduces himself as well as request you to walk all around the property with him mentioning any kind of critical troublesome areas to take care of.
Prior to the start of the work we will take pictures of the rain gutters & roof and of the job about to be carried out.
We commence with the roof, clearing it down of leaves, debris & shingle grit, we utilize a blower to do this, and also make use of scoops to pick up large heaps of fallen leaves.
As soon as the roofing is cleaned out, we're going to eliminate dirt & leaves from your rain gutter using collecting tools and trowels. All the debris is properly packaged up as we do the job. Absolutely nothing gets tossed on the floor or left on the roof.
Following the roofing and gutters are cleared and cleaned, we start checking the downspouts. We have got special equipment for the cleaning and clearing of them. Frequently blockages can be undiscovered and unseen. We clear away all these obstructions for you personally.
Once the work is complete, we take pictures of it and then email them to you personally.
In addition, we send our invoices by e-mail and you may opt to pay out us by cheque, hard cash, bank transfer, or payment link in safe email, - also you can pay by visa or mastercard on the telephone if you like
You will get a phone call from us following the work was finished to ensure you are happy with all the work and also that the task was carried out towards the very high standards that we guarantee.
At Ken's Gutters, we are perfectionists and therefore are very happy to offer each client a 45-day assurance.
We are going to come back to your house, without fuss, & fix any issues if we have not surpassed your expectations.
