Our Standard Operating Procedures
To start with, the moment you make the first call, you will end up connected to one of our dispatchers located within Pinellas County. Our dispatchers possess many years of experience in gutter cleaning and can provide you with the best guidance & services.
We are going to determine together with you the previous time your rain gutters were cleaned and making use of satellite imagery we will discuss & access your property.
Using this details we are able to offer you a fixed-price charge for rain gutter & downpipe cleaning and also cleaning up any dirt or leaves and twigs from the roof.
You will receive a duplicate of the bid & complete documentation by e-mail right after the call, this shows precisely what we will do, when we will perform it, and exactly how much it'll cost you
Our appointment scheduling staff who has got the duty to make sure that our jobs are done immediately, they are responsible for working out the very best paths for our gutter cleaners so they can show up at the tasks within the most time and distance-efficient route, saving fuel and time driving allows us to provide you with the best value.
They are going to contact you 24 hours before your job is due to begin and they can provide you an arrival time frame for our tech to attend.
The cleaning service professional will always, without exception, introduce himself to you personally, so if you're readily available, they are going to ask to you be guided all around the property and express any issue that he may spot.
Before beginning on the cleaning, photographs are taken of your main areas that will be worked on.
The roof is cleaned of dirt, shingle grit and leaves first of all, using an electric blower and a scoop to gather big leaf heaps.
For top notch benchmarks, after the complete cleaning & clear of your homes roof, we go to the gutter, cleaning leaves and dirt from it utilizing tools like trowels & collecting equipment, we put all of this in bags since we thoroughly clean the work area, then, we're going to take on those sacks along with us so you do not need to take care of them
Right now, with all the gutters all cleaned, we proceed to check the condition of your downpipes, to see if they are free of blockages & full clear, our company is well-equipped with the proper tools to get rid of blockages that could be a problem for the rain water to flow, additionally, we are able to detect blockages that may well not be obvious or visible at the initial look
Once the job is completed we take pictures of the job done and will present all these with you by email. You will subsequently be able to observe the pre and post.
You will also get by email, a receipt and invoice of the work done. There are numerous ways to pay off. You could pay by credit card over the phone if you'd like or you may choose the payment url inside the email message, by bank transfer, by check or by cash.
When all work is done, we call our customers and get their thoughts and opinions of the job to be sure that the job was done as expected and also the best quality our company offers
Our service package provides regular scheduled cleaning up of gutters and downpipes to keep your home protected. We will visit 2-4 times per year based upon your rain gutter layout and roof structure type in addition to what kinds of trees are actually around your place.
