How Our Process Works
Call us and you will be in touch with one of our own local Polk County despatchers who has plenty of experience and will be able to offer professional assistance.
We use satellite imagery to assess your property & explore when your gutters were last cleaned and what condition they're in at present.
Using this details we will give you a price personalized to you personally to clean up your gutters and downspouts and if feasible we are going to clear the leaves & clutter from the roof.
You get your own personal copy of this price quote by email to confirm precisely what we intend to do, when we could do it and how much it's going to cost.
Our appointment scheduling team who has the duty to make sure our tasks are carried out quickly, they will be responsible for figuring out the very best paths for our gutter cleaners so they can attend the jobs in the most time and distance efficient path, conserving fuel and time driving permits us to provide you with the best value.
The team will contact you 24 hours before the cleaning service begin the work and will give you an time gap for the technician team appears, although many of our jobs are performed when the customer isn't in the house
Very often our work is performed whilst the customer is out since we are simply just working on the outdoors of the property. But if you are remaining in for us we will phone you if for whatever reason in the event the timing varies.
The cleaner will introduce himself to you personally upon arrival, and if you've got time, we will walk around your property together with you and you can mention any problem areas.
Before we begin, we take pictures of all the main areas we are going to be working in.
The task starts on the roofing, cleaning up all the remains of leaves, dust and stones. For this particular process, we use a blower as primary tool, amongst the various other equipment we can point out scoops to collect large heaps of leaves
As soon as the rooftop is cleaned, we're going to take away debris and leaves from the gutter using collecting tools & trowels. All of the clutter is neatly packaged up while we work. Nothing gets tossed on the ground or left behind on the rooftop.
Right now, with all the gutters totally cleaned, we proceed to examine the state of the downpipes, to determine if they're totally free of obstructions & full clear, our staff is fully equipped with the appropriate tools to get rid of obstacles that could be a problem for the water to pass, additionally, we're capable to identify blockages that will not be apparent or visible at the initial look
We are going to send you an e-mail with photographs of all the locations which were cleaned out as soon as the work is done.
Additionally, you will receive by email, an invoice & receipt of the work performed. There are various ways to pay. You can pay by card over the phone if you wish or you could click on the payment link inside the e-mail, by bank transfer, by check or by cash.
Once all is done, we call our clients and check out their opinion of the job in order to be sure that the job was finished as expected and with the high quality we provide you with
At Ken's Gutters, we are perfectionists and are happy to offer every client a 45 day promise.
If you are not pleased for any reason, we will gladly come back and remedy the matter.
