Our Typical Operating Processes
Our Santa Rosa County centered despatchers have several years of experience and they can give professional support and assistance from the moment you call.
We're going to take a look at your residence using satellite imagery and having a quick talk with you about the condition of the rain gutters and details on when they were previously cleaned.
Using this details we will give you a price personalized to you to clean out your gutters & downspouts and when feasible we will clear the leaves and clutter from your roofing.
You will get a copy of the offer with all the paperwork right at the end of your call and this would validate precisely what we are going to complete, when we are going to do it & exactly how much it's going to cost you.
Our appointment scheduling team will have previously worked the best route for our cleaners, so that they are able to reach the job quickly and most cost efficient which will permits us to provide you with the top services & best value saving on gasoline & time.
You will receive a phone call 24 hours before the scheduled task to give you a window of arrival when the professional will be there.
The cleaning specialist will introduce himself to you personally upon arrival, and if you've time, we are going to walk around your property with you and you could point out any troublesome areas.
We will take pictures of the major of the working spot prior to start with the job.
The roofing is cleaned out of dirt, shingle grit & fallen leaves to begin with, using an electric blower as well as a scoop to gather big leaf bundles.
With the roofing thoroughly clean & clear, we move to the gutter, getting rid of leaves/twigs and dirt with trowels & scooping tools, we bag up all this rubble when we clean up it, we don't let it stay on the rooftop or put it to the floor below - we work to the very best standards of cleaning
Right after the roofing & rain gutters are cleaned and cleared, we move onto inspecting the downpipes. We have got specialized equipment for the cleaning & clearing up of all of these. Quite often obstructions could be undiscovered and hidden. We clear away all these obstructions for you.
We will send an email with photos of all the areas which were cleaned once the job is done.
Additionally, you will get by email, a receipt and invoice of the work performed. There are lots of approaches to pay off. You are able to pay by credit card on the phone if you wish or you may click the payment link in the email, by bank transfer, by cheque or by hard cash.
We call all our customers after the job has been carried out to ensure that the job was successfully done towards the highest benchmarks anticipated of us
At Ken's Gutters, we are perfectionists and are thrilled to give each customer a 45-days promise.
Should our job not really meet & exceed your expectations, we will show up at your home in Country Breeze Estates to remedy the problem with no fuss.
