Exactly How Our Process Works
To begin with, the minute you do make your very first call, you will be connected to one of our very own dispatchers located within Lee County. Our dispatchers have got many years of experience in gutter cleaning and will provide you with the very best help & assistance.
We are going to establish with you the last time your gutters were cleaned and utilizing satellite pictures we are able to look at and access your household.
A set price will be presented to you for the cleaning up of the roofing when possible and clearance & cleaning of the rain gutters and downpipes around your property.
Following your call you will get an email with complete written documentation. We're going to confirm the cost given over the telephone and also the bid, outlining the break-down of cost, exactly what work is going to be performed and when we can get the job done.
Our scheduling staff who has the responsibility to ensure all of our tasks are carried out punctually, they are in charge of figuring out the right routes for our gutter cleaners so they can attend the tasks in the most time and distance-efficient route, saving gas & time driving permits us to give you the best value.
They will call you 24 hours just before your work is due to start and they can provide you an arrival window for our tech to attend.
Be assured that if for whatever reason this varies, you'll be notified beforehand, helping you save the wait around, nonetheless, the most of our works are carried out when the client isn't at-home.
If you are home once the gutter cleaning specialist arrives, he's going to introduces himself and request you to walk around the property or home with him discussing any major problem areas to handle.
Prior to starting on the cleaning, photographs are taken of the key areas that'll be worked on.
The roof is cleaned of dirt, shingle grit and fallen leaves to start with, utilizing an electrical blower plus a scoop to get together large leaf heaps.
With the roof thoroughly clean & clear, we go to the rain gutter, taking away fallen leaves and debris with trowels & scooping tools, we bag up all this rubble as we clear it, we don't let it sit on the roof structure or throw it to the floor underneath - we do the job to the highest benchmarks of cleaning
Now, with the gutters totally cleaned, we proceed to check the condition of your downpipes, to find out whether they are free of obstructions and 100 % clear, our company is well equipped with the appropriate tools to remove blockages that could be a problem for the water to flow, in addition, we are capable to locate obstructions that won't be apparent or visible at first look
After the job is all done we will take photographs of all the job done and will share these with you by e-mail. You will then be able to see the before and after.
Additionally by email, we send out our invoices for the service charge, for payments process, we offer you different choices, as check, hard cash, bank transfer, or payment url via a secure e-mail, additionally, you might use your mobile phone to pay out by credit card
We call our customers following the work has been carried out to make sure that the work was done to the very high benchmarks anticipated of us
If you're not satisfied with all the work which has been completed, we're going to make sure to support and correct your grievances with no hassle
We're going to promise a 45 day no block, as we are certain that our job is going to be executed towards the superior standard.
