Our Course of Action
First off, the moment you do make your first call, you'll be connected with one of our dispatchers situated in Miami-Dade County. Our dispatchers have got many years of practical experience in gutter cleaning service and can give you the very best guidance & services.
We're going to establish together with you the last time your rain gutters were cleaned and cleared and using satellite pictures we can discuss & view your home.
Using this data, we are going to give you a set price invoice to clean your gutters & clearing your downpipes, and when possible, also cleansing the leaves and debris from the roof structure.
You will receive a duplicate of the bid & full records by e-mail right after the call, this confirms just what we are going to do, when we will perform it, and how much it will cost you
All our tasks are done quickly thanks to our knowledgeable scheduling team who'll identify the very best route for the gutter cleaner so they can work out the most time-efficient and distance-efficient path. This saves driving time & gas so that we can pass on the value savings to our customers.
Our gutter cleaning specialist will phone you 24 hours before your work start day and will inform you their arrival time.
Very often our jobs are completed whilst the customer is out as we are only working on the outdoors of the home. But if you are remaining in for us we are going to call you if for whatever reason in the event the timing varies.
The cleaner will always introduce himself to you personally upon planned arrival, and if you've got time, we will walk around your property along with you and you can discuss any trouble areas.
Prior to the beginning of the job we will take photographs of the rain gutters and roof and of the task going to be undertaken.
We start with the roofing, cleaning up it down of debris, leaves and shingle grit, we utilize a blower to get this done, as well as use shovels to pick up large bundles of leaves.
Once the roof structure is cleaned out, we will eliminate dirt & leaves from your gutter utilizing scooping tools and trowels. All the clutter is properly packaged up while we do the job. Nothing gets thrown on the ground or left on the roofing.
Right now, with the rain gutters all cleaned, we turn to check the state of your downspouts, to find out if they're clear of obstructions & 100 % clear, our company is well equipped with the proper tools to remove obstructions that will be a problem for the rain water to move, additionally, we are able to detect blockages that will not be noticeable or visible at the initial look
When done we take photos of our completed job and share those with you by e-mail.
Also by email, we send out our bills for the service charge, for payments process, we offer you many different options, as cash, check, bank transfer, or payment link via a secure e-mail, also, you can use your mobile phone to pay by visa or mastercard
We contact all our customers right after the job has been completed to make certain that job was accomplished towards the very high benchmarks anticipated of us
If you aren't pleased for any reason, we will happily come back and fix the problem.
Simply because we're perfectionists & execute our cleaning to exacting benchmarks, we are comfortable providing a 45 day no block guarantee.
Our service plan delivers routine planned cleaning of gutters & downspouts to maintain your household protected. We're going to visit 2 to 4 times every year based upon your rain gutter layout and rooftop type and also what kinds of trees are actually surrounding the house.
