Our Standard Operating Procedures
Contact us and you'll be in touch with one of our local Polk County despatchers who has lots of experience and will be competent to provide expert guidance.
We will evaluate your household utilizing satellite imagery and having a short conversation together with you on the condition of the gutters and details on when these were previously cleaned.
With this information we are able to provide fixed-price charge for rain gutter and downpipe cleaning as well as cleaning any clutter or perhaps leaves and twigs off the roof structure.
You will get a duplicate of the bid & full documentation by e-mail immediately following the phone call, this confirms just what we are going to do, when we will perform it, and exactly how much it will cost
Our appointment scheduling team will have previously worked the best route for them, so they are able to arrive at the job promptly and most cost efficient that will allows us to give you the top services & very best value saving on fuel as well as time.
Our gutter cleaning professional will contact you 24 hours before your job start day and will tell you their arrival time.
Immediately after arrival the cleaner is going to introduce himself to you personally and, when you are home and have the time, walk all around the property or home with you to show you trouble spots.
Before we begin, we take photos of all of the key regions we are going to be working in.
We begin with the roof, clearing it down of leaves, debris & shingle grit, we utilize a blower to get this done, as well as use scoops to grab large bundles of fallen leaves.
With the roof clean & clear, we go to the rain gutter, getting rid of fallen leaves and debris with trowels and scooping tools, we bag up all of this rubble as we clean up it, we don't let it sit on your rooftop or throw it to the floor below - we do the job to the highest benchmarks of cleaning
The next action is examining your downspouts & making sure there aren't any clogs or blockages. We utilize special tools to handle blockages and then we can also discover blockages which aren't always visible at first glance.
After the work is done, we take images of it & send them an email to you personally.
Additionally, you will receive by email, a bill and invoice of the work performed. There are lots of approaches to pay off. You are able to pay by card over the telephone if you'd like or you may click the payment link inside the e-mail, by bank transfer, by check or by cash.
You will receive a phone call from us right after work has been completed to make certain you are happy with all the work and also that the job was carried out to the very high standards which we guarantee.
Simply because our high-quality work and have very high standards on cleaning, we are able to give you a 45 days guarantee of no obstructions
Our service package delivers regular planned cleaning up of gutters & downpipes to help keep your home protected. We will visit 2 to 4 times every year based upon your rain gutter layout and roof type as well as what kinds of trees are actually near your home.
