Our Standard Operating Processes
Contact us and you'll be in touch with one of our own local Hillsborough County despatchers who has got lots of experience and will also be competent to offer expert guidance.
We will evaluate your residence using satellite imagery and having a brief conversation with you about the condition of your gutters and information on when these were last cleaned out.
By using this data we will provide a price personalized for your requirements to clean out your rain gutters and downpipes and if achievable we will clean the leaves & debris from the roof structure.
You will get your own personal copy of this price quote by email to validate precisely what we plan to do, exactly when we can do it and just how much it will cost you.
We have a team specialized on schedules and timeframes, they make sure that our work are performed punctually, they are responsible of the paths that the gutter cleaners take, so, their job is find the best route to the needed places in order to save time & take the most effective route, in this way, not only fuel cost is saved but gives to you personally efficient cost.
Our gutter cleaning specialist will call you 24 hours prior to your job commence day and will tell you their arriving time.
If you are home when the rain gutter cleaning specialist arrives, he's going to introduces himself and request you to walk all around the residence with him indicating any kind of major troublesome areas to take care of.
Before starting on the cleaning work, photographs are taken of your main areas that'll be worked on.
The project begins at the roof structure, clearing all the remains of fallen leaves, dust & gravel. To do this task, we utilize a blower as key device, among the other tools we could mention shovels to pick up large bundles of leaves
After the rooftop is cleaned out, we are going to take away debris and leaves from your rain gutter utilizing scooping tools & trowels. All the clutter is nicely packaged up while we work. Absolutely nothing gets tossed on to the floor or left on the roofing.
With all the gutters all clear we proceed to the downspouts, checking that they are free and clear of blockages, we have specific equipment and tools to remove any kind of obstructions that may be there, we will also detect obstructions that might not be noticeable at initial look.
Once done we take pictures of the finished job & share these with you through email message.
In addition, we deliver our invoices and bills through email and you may choose to pay us by check, bank transfer, cash, or payment link in secure email, - you can also pay off by visa or mastercard on the phone if you prefer
As soon as all is finished, we get in touch with our clients and get their point of view of the job to ensure that the task was finished as you expected and also the high quality we offer
At Ken's Gutters, we're perfectionists and so are very happy to offer every customer a 45-days warranty.
Our service package offers frequent planned cleaning up of rain gutters & downspouts to help keep your household protected. We are going to visit 2-4 times a year according to your rain gutter style and roof structure type in addition to what kinds of trees are around your home.
