Our Standard Operating Processes
To start with, once you contact us, you'll be in touch with one of our very own Polk County centered despatchers, our gutter cleaning despatchers have got many years of working experience in the business and offer expert guidance and services.
We will establish with you the previous time your gutters were cleaned and making use of satellite images we will look at and view your home.
By using this data, we're going to provide you with a fixed price invoice for cleaning your gutters & clearing your downspouts, and if probable, also cleansing the leaves & debris out of your roofing.
You receive your own personal copy of the quote by email to validate precisely what we intend to do, when we can do it & how much it will cost you.
Our jobs are completed promptly as a result of our knowledgeable appointment scheduling staff who will discover the best route for our gutter cleaner to allow them to work out the most distance-efficient and time-efficient route. This saves traveling time and gasoline so we could pass along the value savings to the clients.
You will get a telephone call 24 hours prior to the scheduled job to provide you with a window of arriving time when the tech will be there.
Be confident that when for whatever reason this varies, you'll be alerted in advance, helping you save the wait, nevertheless, the majority of our works are performed when the customer is not in the house.
Immediately after arrival the cleaner is going to introduce himself to you personally &, if you're home and also have the time, walk all around the property with you to let you know the problem areas.
Before the start of the project we take pictures of your gutters and roof structure and of the job about to be handled.
The rooftop is cleaned of debris, shingle grit and fallen leaves first of all, utilizing an electrical blower plus a scoop to get together large leaf bundles.
As soon as the roofing is cleaned out, we're going to get rid of dirt & leaves from the rain gutter using scooping tools and trowels. All of the clutter is properly packaged up as we work. Absolutely nothing gets tossed on the floor or left behind on the rooftop.
With all the gutters all clear we go to the downspouts, checking that they are free and also clear of obstructions, we bring specific equipment and tools to get rid of any blockages that might be there, we will also locate obstructions that might not be noticeable at initial look.
We're going to send you an email with pictures of all of the spaces that were cleaned and cleared once the work is completed.
Additionally, you will get by e-mail, a bill and invoice for the work carried out. There are lots of approaches to pay. You are able to pay by credit card on the telephone if you wish or you can click on the payment url within the e-mail, by bank transfer, by check or by cash.
You will get a phone call from us following the job was concluded to ensure you are content with all the work and also that the job was finished to the high standards that we guarantee.
We are going to promise a 45 day no blockage, since we are certain that our job will be performed to the excellent standard.
Should our job not meet up with & surpass your expectations, we are going to show up at your property in Colonial Heights to treat the issue without any hassle.
Our service plan provides frequent scheduled cleaning of rain gutters and downpipes to maintain the residence protected. We will visit 2, 3 or 4 times each year depending on your rain gutter layout and rooftop type as well as what sorts of trees are actually surrounding your place.
