Our Standard Operating Processes
Firstly, once you call us, you'll be in touch with one of our Indian River County centered despatchers, our rain gutter cleaning despatchers possess several years of working experience in the industry and offer professional help and services.
We are going to take a look at your residence utilizing satellite images and having a brief discussion together with you on the condition of the gutters and when they were previously cleaned out.
A fixed price will be presented to you personally for the cleaning up of the roof structure when possible and clearance and cleaning of your rain gutters & downspouts all around your home.
You will receive a copy of the bid with all of the documents towards the end of the phone call and this would confirm exactly what we will carry out, when we are going to get it done & how much it's going to cost you.
Our jobs are completed promptly as a result of our knowledgeable appointment scheduling staff who will figure out the right route for the gutter cleaner to enable them to work out the most time-efficient and distance-efficient route. This will save driving time & gas so we could pass along the cost savings to our customers.
Our gutter cleaning technician will phone you 24 hours before your work start day and is going to tell you their arrival time.
The cleaning specialist will always introduce himself to you upon planned arrival, and when you have got time, we're going to walk across the property along with you and you may discuss any trouble spots.
Just before we start, we take photographs of all of the major regions we will be working in.
We start out with the roof structure, clearing it down of debris, leaves and shingle grit, we utilize a blower to get this done, and also use scoops to pick up big bundles of fallen leaves.
After the roofing is cleaned, we are going to remove debris & fallen leaves from your rain gutter using collecting tools and trowels. All of the clutter is neatly bagged up while we do the job. Absolutely nothing gets thrown on the floor or left on the roof.
After the roofing and rain gutters are cleaned & cleared, we begin checking the downspouts. We've specific tools to use for the cleaning and clearing of all of these. Very often blockages could be undetected & unseen. We clean up all these obstructions for you personally.
As soon as the work is completed we take photographs of the job done and also will share these with you through email. You will subsequently be able to see the pre and post.
You will additionally get invoices and billsby email so that you can pay out by hard cash, secure email payment link, check, or bank transfer. If you like, you can even pay over the phone using a charge card.
You will get a call from our company after the job has been completed to be sure you are happy with the work and also that the job was completed to the highest standards which we guarantee.
If you are not satisfied for whatever reason, we will happily return & remedy the problem.
We will promise a 45-days no clog up, as we are certain that our job is going to be performed to the excellent standard.
