Our Procedure
First of all, as soon as you do make your first call, you will end up connected to one of our dispatchers positioned in Collier County. Our dispatchers possess several years of working experience in gutter cleaning and can give you the very best guidance and assistance.
We are going to take a look at your house utilizing satellite images and having a brief talk with you relating to the condition of the gutters and when they were last cleaned.
With this particular details we could provide you with a fixed-price charge for rain gutter & downspout cleaning and also cleaning any kind of debris or perhaps leaves and twigs from the roof.
You receive your own copy of the quote by e-mail to confirm precisely what we intend to do, exactly when we can perform it & the amount it is going to cost you.
We've got a staff specialized on schedules & timeframes, they will make sure that our work are carried out punctually, they are responsible of the routes the gutter cleaners take on, so, their role is locate the ideal path to the necessary locations in order to save time & use the most effective route, in this way, not only fuel cost is actually saved but provides to you effective cost.
They're going to contact you 24 hours just before your job is due to start out and they'll give you an arrival time frame for our tech to attend.
Be confident when this alters for any reason you will be informed well before time, saving you from waiting around for us, although a lot of of our jobs are performed when the client is not home
The cleaning professional will always, without exception, introduce himself to you personally, and if you are readily available, they will ask to you be taken around the property & talk about any issue that he may identify.
Before commencing on the cleaning, pictures are taken of the important areas that are going to be worked on.
We will initially use the leaf blower to clean up dust and leaves from the roofing so all this cleared prior to cleaning the rain gutters. All fallen leaves are going to be collected using our shovels & packaged up.
With the roof structure clean & clear, we move to the rain gutter, taking away leaves & dirt with trowels & scooping tools, we bag up all this debris as we clear it, we don't let it sit on your roof structure or dump it to the floor below - we get the job done to the highest standards of cleaning
With the gutters totally clear we move to the downpipes, examining they are free and clear of blockages, we have specific equipment and tools to clear any kind of obstructions that might be there, we will also locate blockages that may well not be noticeable at first look.
Once done we take photos of the completed job and share those with you through email.
Additionally, you will get by e-mail, a receipt & invoice for the work carried out. There are several approaches to pay off. You can pay by credit card over the phone if you'd like or you can click the payment url within the email, by bank transfer, by check or by hard cash.
You will get a phone call from us right after job has been concluded to make certain you are content with the work and that the job was done to the very high standards that we promise.
In the event that you are not pleased for whatever reason, we will gladly come back & fix the problem.
Because we are perfectionists and perform our cleaning work to accurate standards, we are comfortable giving a 45-days no block guarantee.
