Our Standard Operating Processes
Phone us and you'll be connected with one of our neighborhood Gulf County despatchers that has lots of practical experience and will be able to provide professional assistance.
Then we will look at your residence employing satellite imagery and speak with you when they were previously cleaned, as well as the condition of your gutters.
By using this information, we are going to provide you with a set price invoice for cleaning your gutters & clearing your downpipes, and when possible, also cleansing the leaves & rubble from your roof structure.
You will get a copy of this bid & full documents by email immediately following the call, this shows just what we will do, when we will perform it, and just how much it will cost
Our scheduling staff who has got the duty to make sure our tasks are completed immediately, they're in command of working out the ideal paths for our gutter cleaners so that they can be present at the jobs in the most time & distance-efficient route, saving fuel and time driving allows us to provide you with the greatest value.
They are going to call you 24 hours before your job is due to begin and they can give you an arrival time frame for our technician to visit.
Be reassured that when for any reason this alters, you're going to be notified beforehand, saving you the wait, nonetheless, the majority of our works are performed when the customer isn't in the house.
If you are home when the rain gutter cleaner arrives, he's going to introduces himself and request you to walk around the property or home with him pointing out any kind of key problem areas to address.
We're going to take photos of the major of the working area prior to commence with the task.
We start out with the roof structure, cleaning up it down of leaves, debris and roofing shingle grit, we use a blower to get this done, as well as use scoops to grab large heaps of fallen leaves.
When the roof is cleaned out, we will remove dirt and fallen leaves from your gutter utilizing collecting tools & trowels. All the debris is nicely bagged up as we do the job. Absolutely nothing gets thrown on the ground or left on the roof.
Our next action is checking out your downpipes & ensuring there are no clogs or blockages. We employ specialized equipment to take care of obstructions and we could also find blockages which aren't always obvious at first glance.
After the work is complete, we will take pictures of it and then email them to you.
We also send our invoices & receipts through email and you might opt to pay out us by check, cash, bank transfer, or payment link in safe email, - you may also pay off by credit card over the telephone if you like
We call all our customers following the job has been carried out to make sure that the task was undertaken to the very high benchmarks anticipated of us
Should our job not really fulfill and surpass your anticipations, we are going to show up at your house in Cochran Landing to treat the issue without any kind of fuss.
