Just How Our Process Works
To start with, the minute you do make the first call, you'll be connected to one of our dispatchers located within Polk County. Our dispatchers possess several years of practical experience in gutter cleaning service and will give you the best guidance & assistance.
Then we will check at your house employing satellite imagery & check with you when these were previously cleaned out, and the condition of the gutters.
Using this details we're going to provide you with a price tailored for your requirements to clean your gutters and downspouts and if achievable we are going to clear the leaves and debris from your roofing.
You will get a copy of this bid and full records by e-mail immediately following the call, this confirms just what we're going to undertake, when we are going to do it, and exactly how much it will cost
Our appointment scheduling team will likely have earlier worked the right route for our cleaners, so that they are able to arrive at the job immediately and most cost-effective which will permits us to provide the perfect service & best value saving on gasoline and time.
Our gutter cleaning tech will phone you 24 hours before your work commence day and will tell you their arriving time.
Upon arrival the cleaner is going to introduce himself to you personally and, if you are home and also have the time, walk around the property or home with you to let you know the problem areas.
We are going to take photos of the major working area prior to we start with the job.
We begin with the roof, cleaning up it down of leaves, debris and roofing shingle grit, we use a blower to get this done, and also utilize shovels to pick up large heaps of fallen leaves.
All our gutter cleaning specialists do the job with high benchmarks of cleanliness throughout the work. They are going to next begin clearing the gutters using scooping equipment and bag up as they clear, this means hardly any clutter is left behind on the floor to clear up later or have blow away.
With the gutters all clear we go to the downpipes, examining that they're totally free and also clear of obstructions, we bring specific tools and equipment to remove any obstructions that might be there, we can also discover blockages that may not be obvious at initial look.
We are going to send you an email with pictures of the locations which were cleaned out as soon as the job is done.
Additionally, you will receive by e-mail, a bill and receipt for the work done. There are numerous ways to pay. You can pay by credit card over the phone if you prefer or you could choose the payment url in the email, by bank transfer, by cheque or by cash.
We contact our clients after the job has been completed to ensure that the work was accomplished towards the high benchmarks anticipated of us
At Ken's Gutters, we're perfectionists and are happy to give every customer a 45-days promise.
