Our Course of Action
First of all, as soon as you make your very first call, you will end up connected with one of our dispatchers located in Lake County. Our dispatchers have got several years of experience in gutter cleaning and can give you the very best guidance & assistance.
We will determine with you the previous time your gutters were cleaned and utilizing satellite images we will examine and access your household.
Using this data, we're going to provide a set price bill to clean your rain gutters & clearing your downpipes, and when possible, additionally cleaning the leaves & rubble out of your roofing.
Following your phone call you will receive an e-mail with full written documents. We're going to confirm the cost provided over the telephone along with the bid, detailing the break-down of charge, precisely what work will be performed and when we can do the job.
Our appointment scheduling team who has got the responsibility to make certain all of our jobs are completed promptly, they're in charge of figuring out the right paths for our gutter cleaners so they can show up at the jobs within the most time and distance-efficient path, saving fuel and time driving allows us to give you the greatest value.
They are going to call you 24 hours just before your work is due to begin and they'll provide you an arrival window for our technician to attend.
Often our jobs are completed whilst the client has gone out as we are just working on the outdoors of the home. But if you are remaining in for our team we will phone you if for any reason if the timing changes.
The cleaning personal will always, with no exception, introduce himself to you, so if you're readily available, they're going to ask to you be guided all around the residence & talk about any issue that he could possibly spot.
We're going to take photographs of the major working section prior to we commence with the work.
We will first make use of the foliage blower to clean debris & fallen leaves from your roof structure so all this removed just before cleaning the rain gutters. All leaves will be picked up using our scoops and packaged up.
After the roof is cleaned, we are going to clear away dirt & leaves/twigs from your gutter utilizing scooping tools and trowels. All the debris is properly packaged up while we do the job. Nothing gets tossed on the floor or left behind on the roof.
Now, with all the rain gutters totally cleaned out, we turn to examine the state of your downspouts, to determine if they are clear of obstructions and full clear, our company is well-equipped with the proper tools to eliminate obstacles that could be a problem for the rain water to flow, additionally, we are capable of detect obstacles that will not be obvious or visible at the initial look
We are going to send you an email with pictures of all of the areas which were cleaned out after the work is done.
Also by email message, we send out our invoices towards the service charge, for payments process, we provide you various options, as hard cash, check, bank transfer, or payment link through a secure email, also, you might use your cell phone to pay by credit card
You will receive a call from our company following the work was finished to ensure you are happy with all the work and also that the task was completed to the highest standards which we guarantee.
Our service plan features regular planned cleaning up of rain gutters and downpipes to keep the household protected. We are going to visit 2, 3 or 4 times every year based upon your rain gutter style & roof structure type and also what types of trees are actually near your household.
