Our Standard Working Procedures
First of all, once you contact us, you will be in touch with one of our Polk County centered despatchers, our rain gutter cleaning despatchers possess years of practical experience in the industry and offer expert guidance & assistance.
We then will look at your house using satellite imagery & speak with you when they were last cleaned out, and also the condition of your gutters.
By using this details we will give you a price personalized to you to clean out your rain gutters & downpipes and when feasible we will clear the leaves & clutter from your roof.
You will get a copy of this bid & complete documentation by email soon after the phone call, this confirms just what we are going to complete, when we will perform it, and how much it will cost
Our tasks are performed punctually thanks to our experienced scheduling team who'll identify the right route for our gutter cleaner so they can work the most time-efficient and distance-efficient route. This saves traveling time & gasoline so that we can pass on the value savings to our customers.
They will call you 24 hours just before your work is due to begin and they'll give you an arrival window for our technician to attend.
The cleaning service personal will always, without exception, introduce himself to you, and if you are available, they're going to ask to you be taken across the residence and express any issue that he may detect.
Before beginning on the cleaning, photographs are taken of the main areas that will be worked on.
The roofing is cleaned of debris, roofing shingle grit & leaves to start with, employing an electrical blower along with a scoop to collect big leaf heaps.
With the roof thoroughly clean & clear, we move to the rain gutter, removing fallen leaves and debris with trowels & scooping tools, we bag up all this clutter as we clean up it, we don't let it sit on your roofing or throw it to the ground beneath - we work to the top benchmarks of cleaning
With all the gutters all clear we go to the downspouts, checking they are free and clear of obstructions, we bring specific equipment and tools to remove any blockages that may be there, we can also locate obstructions that may well not be obvious at initial look.
After the work is complete, we take images of it and then e-mail them to you personally.
Furthermore, we give our receipts & invoices by e-mail and you may opt to pay us by check, bank transfer, cash, or settlement link in safe email, - you may even pay off by credit card over the phone if that suits you
We always contact our clients after conclusion of the job to make sure they're happy with the high benchmarks we attempt to provide.
