Our Typical Operating Processes
Our Polk County centered despatchers have years of practical experience and they're going to give professional help and assistance right from the moment you call up.
We utilize satellite imagery to assess your house & discuss when your gutters were previously cleaned out as well as what condition they're in now.
Using this details we could give you a fixed-price cost for rain gutter and downpipe cleaning as well as cleaning up any kind of dirt or leaves off the roof.
You will receive a copy of the offer with all of the documentation right at the end of your call and this will validate exactly what we're going to perform, when we are gonna get it done & how much it's going to cost you.
Our tasks are done quickly because of our experienced appointment scheduling team who will determine the ideal route for the gutter cleaner so they can work the most time-efficient and distance-efficient route. This saves driving time & gas so we could pass along the value savings to our clients.
Our team will call you 24 hours before the cleaning service begin the work and can provide you with a time gap for the professional team appears, although many of our tasks are performed when the client isn't house
The cleaning professional will, without exception, introduce himself to you personally, so if you're readily available, they will ask to you be taken around the residence & talk about any problem that he could detect.
We are going to take photographs of the major of the working spot just before we start with the work.
We commence with the roof, cleaning up it down of debris, leaves & shingle grit, we make use of a blower to achieve this, and also make use of shovels to grab large heaps of fallen leaves.
For superior quality benchmarks, right after the complete cleaning and clear of the roof, we proceed to the rain gutter, clearing leaves/twigs and dirt from that using tools such as trowels and collection tools, we put all of this in bags as we clean the work area, after that, we are going to carry those bags along with us so you don't really need to deal with them
Right now, with all the rain gutters totally cleaned, we turn to examine the state of your downspouts, to determine if they are free from blockages and full clear, our staff is fully equipped with the proper tools to remove obstacles that could be a problem for the rain water to move, additionally, we're capable of detect obstacles that may well not be apparent or visible at the initial look
When the work is all done we take pictures of all of the job done and will share all these with you through email message. You will subsequently be able to view the before and after work.
Additionally, you will get by email, an invoice & receipt for the work done. There are lots of approaches to pay. You are able to pay by credit card on the phone if you prefer or you could choose the payment link inside the email message, by bank transfer, by cheque or by cash.
As soon as all is completed, we contact our clients and get their point of view of the work to ensure that the job was done as you expected and also the top quality our company offers
At Ken's Gutters, we are perfectionists and therefore are pleased to give every customer a 45-days warranty.
