Our Typical Operating Processes
Firstly, as soon as you do make the first call, you'll be connected with one of our very own dispatchers situated in Lake County. Our dispatchers have years of working experience in gutter cleaning service and can provide you with the best help and assistance.
We will determine together with you the last time your rain gutters were cleaned and utilizing satellite pictures we are able to look at & view your home.
Using this data we will give you a price customized for your requirements to completely clean your gutters and downpipes and if achievable we are going to clear the leaves and rubble from the roofing.
Following the call you will get an e-mail with complete written documents. We will affirm the cost given over the telephone and also the bid, outlining the break-down of charge, exactly what job will be undertaken and when we can finish the work.
Our scheduling staff who has the obligation to make sure all our jobs are completed immediately, they happen to be in command of working out the very best paths for our gutter cleaners so that they can be present at the jobs in the most time & distance efficient route, saving gas and time driving allows us to provide you with the greatest value.
Our team will call you 24 hours before the cleaning service commence the work and will give you a time space for our specialist team appears, although a lot of our jobs are performed when the client isn't home
The cleaning personal will, without exception, introduce himself to you, and if you are readily available, they are going to request to you personally be taken all around the property or home and explain any issue that he could possibly spot.
Before the start of the job we take photographs of the rain gutters & roof structure and of the job about to be done.
We begin with the roof, cleaning it down of debris, leaves & roofing shingle grit, we make use of a blower to accomplish this, and also make use of scoops to grab large heaps of fallen leaves.
When the roof structure clean and clear, we proceed to the gutter, taking away leaves & debris with trowels and scooping devices, we bag up all this debris when we clear it, we don't leave it on the roof or dump it to the ground underneath - we get the job done to the top benchmarks of cleanliness
Our next step is checking your downspouts and making certain there aren't any clogs or obstructions. We utilize specialized tools and equipment to take care of obstructions and we can also find obstructions which aren't necessarily noticeable initially.
When completed we take photos of the completed work & show all these with you through email message.
Also by email message, we send our invoices for the service cost, for payments method, we offer you different choices, as check, hard cash, bank transfer, or payment link via a secure e-mail, also, you might use your cell phone to pay out by visa or mastercard
You will receive a call from our company right after job was concluded to make certain you are satisfied with all the work and that the job was completed towards the very high standards that we promise.
