Our Standard Operating Processes
First of all, as soon as you do make the first call, you will be connected to one of our dispatchers located in Pinellas County. Our dispatchers have several years of practical experience in gutter cleaning and can give you the best help and assistance.
We then will look at your house employing satellite imagery and check with you when they were last cleaned out, and the condition of your rain gutters.
By using this details we will provide a price personalized to you personally to clean your gutters & downspouts and when possible we are going to clear the leaves & clutter from your roof.
You will receive a copy of the offer with all of the documentation towards the end of the call and this will validate precisely what we will perform, when we're going to get it done & how much it's going to cost you.
Our appointment scheduling team will likely have previously worked the best route for our cleaners, so they can easily reach the job punctually and most cost efficient that will allows us to provide the perfect service & best value saving on fuel and time.
The team will call you 24 hours before the cleaning services begin the work and will provide you a time gap for the technician team appears, although many of our jobs are done when the client isn't in the house
If you are home when the rain gutter cleaning specialist arrives, he's going to introduces himself as well as request you to walk all around the property with him pointing out any major trouble spots to address.
Prior to the beginning of the work we take photographs of your gutters & roof and of the work going to be carried out.
The task begins on the roofing, cleaning up all of the remains of leaves, dirt & gravel. To do this job, we use a blower as key tool, amongst the other equipment we can mention scoops to pick up large heaps of fallen leaves
All our gutter cleaners do the job with very high standards of cleanliness throughout the job. They are going to next begin cleaning the rain gutters utilizing scooping equipment & bag up as they clear out, this means no mess is left on the floor to clear up later and have blow aside.
Our next action is looking at your downspouts & making certain there aren't any clogs or obstructions. We use special tools to take care of blockages and then we can also locate obstructions that are not necessarily visible on the outside.
We're going to send you an email with photos of all the locations which were cleaned out once the work is finished.
Additionally, you will receive invoicesby email so you can pay by hard cash, safe e-mail payment link, bank transfer, or check. If you like, you could also pay over the telephone with a visa or mastercard.
When all work is done, we contact our clients and always check their thoughts and opinions of the work to make sure that the job was carried out as expected and also the high quality our company offers
We are going to promise a 45-days no block, since we know our job is going to be conducted towards the top notch standard.
Our service package offers you frequent planned clearing of gutters & downpipes to maintain the household protected. We're going to visit 2, 3 or 4 times each year based upon your gutter style and roof type and also what sorts of trees are actually bordering your place.
