Our Method
First of all, the minute you make your very first call, you will be connected to one of our dispatchers positioned in Polk County. Our dispatchers have got many years of experience in gutter cleaning and will give you the very best help & services.
We then will check at your residence employing satellite images and discuss with you when these had been last cleaned, as well as the condition of your gutters.
Using this details we are going to provide you with a price tailored to you to clean out your gutters and downpipes and if achievable we will clean up the leaves and debris from your rooftop.
Following your telephone call you will get an email along with full written paperwork. We will affirm the price provided over the phone and also the bid, describing the break-down of cost, exactly what work is going to be carried out and when we will finish the task.
All our jobs are completed punctually as a result of our experienced appointment scheduling team who'll discover the right route for our gutter cleaner to enable them to work out the most time-efficient and distance-efficient route. This saves driving time & gas so that we can pass on the cost savings to our clients.
The team will contact you 24 hours prior to the cleaning services start the work and will provide you an time gap for the specialist team appears, although many of our tasks are completed when the customer isn't at home
Right after arrival the cleaning specialist will introduce himself to you &, if you're home and also have the time, walk across the property or home with you to show you troublesome areas.
Before the beginning of the work we take photos of the rain gutters and also roof and of the task going to be carried out.
The job begins at the roof, cleaning up all of the remains of fallen leaves, dirt & stones. For this task, we make use of a blower as main device, among the other equipment we could point out shovels to collect large bunches of leaves
After the roofing is cleaned, we will remove debris & fallen leaves from your rain gutter utilizing collecting tools & trowels. All of the debris is nicely bagged up as we do the job. Nothing gets tossed on the floor or left behind on the rooftop.
Right after the roofing & gutters are cleared and cleaned, we begin inspecting the downpipes. We've specialized tools for the cleaning & clearing of all of these. Quite often blockages could be invisible & unseen. We clear out these blockages for you.
When done we take photographs of the completed work & share all these with you through email.
Additionally by email message, we deliver our invoices towards the service cost, for payments process, we offer you different choices, as check, hard cash, bank transfer, or payment url through a secure e-mail, also, you may use your mobile phone to pay by visa or mastercard
When all is finished, we contact our clients and check their thoughts and opinions of the job in order to make sure that the job was carried out as expected and also the highest quality we offer
We will revisit to your house, with no hassle, & fix any kind of problems when we haven't surpassed your expected results ..
At Ken's Gutters, we are perfectionists and so are thrilled to offer each client a 45-day promise.
