Our Standard Operating Processes
Firstly, once you call us, you will be connected with one of our Hillsborough County centered despatchers, our rain gutter cleaning despatchers have got many years of experience in the industry and offer expert guidance & assistance.
We make use of satellite imagery to assess your house & discuss when your rain gutters were previously cleaned out and what condition they are in now.
A set price will then be presented to you personally for the cleaning of your roofing whenever possible & clearance and cleaning up of the rain gutters and downspouts around the house.
You will get a duplicate of the bid with all the documentation right at the end of the phone call and this will confirm exactly what we will complete, when we're going to do it and how much it's going to cost you.
We've got a staff specialized on schedules & timelines, they make sure that our work are done immediately, they are accountable of the paths the gutter cleaners take on, so, their task is locate the right route to the necessary places to save lots of time & use the most effective route, with this, not simply gas cost is saved but gives to you effective cost.
You will get a call 24 hours ahead of the scheduled task to provide you a window of arriving time when the tech will be there.
If this should change, you'll be informed ahead of time so that you don't have to wait around. A lot of our tasks are completed without the need of the customer staying at home too.
The cleaning service professional will always, with no exception, introduce himself to you, so if you're available, they're going to ask to you personally be guided around the property or home & talk about any issue that he could identify.
Prior to starting on the cleaning, photos are taken of the key areas that'll be worked on.
We start with the roofing, clearing it down of debris, leaves & roofing shingle grit, we use a blower to perform this, and also make use of shovels to pick up large heaps of fallen leaves.
Our gutter cleaning specialists work with high standards of cleanliness during the job. They are going to next start clearing the gutters utilizing scooping equipment & bag up as they clear, this means no clutter is left behind on the ground to clear up later or have blow aside.
With the gutters totally clear we go to the downpipes, examining that they're free and also clear of blockages, we have specific tools and equipment to get rid of any blockages that might be there, we can also discover blockages that may well not be obvious at first look.
Once the work is complete, we will take images of it and send them an email to you.
Furthermore, we provide our bills by email and you may choose to pay us by cheque, bank transfer, cash, or settlement link in protected e-mail, - you can even pay off by visa or mastercard over the phone if you like
When all is done, we call our customers and always check their thoughts and opinions of the job in order to make certain that the task was done as expected and also the highest quality we provide you with
We're going to promise a 45 day no clog up, as we are certain that our work is going to be executed towards the superior standard.
We will come back to your residence, without fuss, & remedy any problems if we haven't surpassed your expectations.
Our service package delivers regular scheduled cleaning of rain gutters and downpipes to maintain your home protected. We are going to visit 2-4 times a year based on your gutter style & roof structure type and also what sorts of trees are bordering your household.
