Precisely How Our Procedure Works
Our Martin County based despatchers possess many years of working experience and they can deliver professional guidance & services from the moment you contact us.
We are going to establish together with you the previous time your gutters were cleaned and making use of satellite imagery we can examine and access your home.
A set price will be given to you for the cleaning of the roofing whenever possible and clearance & cleaning up of the rain gutters and downspouts around your home.
Following the telephone call you will get an email with full written documentation. We're going to confirm the cost provided over the phone and also the bid, detailing the break-down of charge, precisely what work is going to be carried out and when we are going to get the job done.
We have a team specialized on schedules & timeframes, they make certain that our work are done immediately, they are responsible of the routes that the gutter cleaners take, so, their job is find the best route to the necessary places to save lots of time and take the most efficient route, in this way, not just fuel cost is actually saved but gives to you effective cost.
The team is going to phone you 24 hours before the cleaning service start the job and can provide you an time space for the specialist team appears, although a lot of our tasks are done when the customer isn't in the home
The cleaner will introduce himself to you on planned arrival, and if you've got time, we are going to walk across the property together with you and you can discuss any problem areas.
Right before we start, we take photographs of all the major places we are going to be doing work in.
We commence with the roof, cleaning up it down of debris, leaves & roofing shingle grit, we make use of a blower to do this, and also use scoops to grab big heaps of leaves.
When the roof structure thoroughly clean and clear, we move to the rain gutter, getting rid of fallen leaves & dirt with trowels & scooping tools, we bag up all this dirt as we clear it, we don't let it stay on your rooftop or put it to the floor beneath - we do the job to the highest standards of cleanliness
Right now, with all the rain gutters all cleaned out, we turn to examine the condition of the downspouts, to find out if they're free from blockages & full clear, our staff is full equipped with the proper tools to remove blockages that will be a problem for the water to flow, also, we are able to detect obstacles that will not be noticeable or visible at first look
Once complete we take photographs of our finished job & share all these with you by email.
You will also get by email, a bill and invoice for the work carried out. There are lots of ways to pay. You may pay by credit card over the phone if you wish or you may click the payment link inside the e-mail, by bank transfer, by cheque or by hard cash.
We generally call up our consumers following completion of the work to make certain they're content with the highest benchmarks we attempt to provide.
At Ken's Gutters, we are perfectionists and therefore are happy to offer each customer a 45 day promise.
Should our work not really meet & exceed your anticipations, we are going to show up at your property in Chalets of Salerno to remedy the issue with no hassle.
