Our Standard Working Processes
To begin with, as soon as you do make your first call, you'll be connected with one of our dispatchers situated in Pinellas County. Our dispatchers have many years of practical experience in gutter cleaning service and will provide you with the very best help & assistance.
Then we will check at your house employing satellite imagery and discuss with you when they had been previously cleaned out, as well as the condition of your gutters.
Using this information we're going to provide a price personalized to you personally to completely clean your gutters & downspouts and if achievable we are going to clear the leaves and debris from your roof.
You receive your own copy of this quote by e-mail to validate precisely what we intend to do, exactly when we can perform it and the amount it's going to cost.
We have a staff specialized on schedules & timeframes, they will ensure that our work are carried out immediately, they are responsible of the routes the gutter cleaners take on, so, their task is locate the very best route to the needed places to save lots of time & use the best route, by doing this, not only fuel cost is actually saved but provides to you personally effective cost.
Our team will call you 24 hours prior to the cleaning service start the work and can provide you with a time space for our professional team appears, although a lot of our tasks are carried out when the client is not at home
Quite often our tasks are performed while the client has gone out since we are just working on the outside of your home. But if you are staying in for us we're going to phone you if for any reason in the event the timing varies.
The cleaning personal will, with no exception, introduce himself to you personally, and if you are available, they are going to ask to you be taken all around the property & talk about any issue that he could possibly identify.
Before we start off, we just take pictures of all the major places we are going to be working in.
The work starts on the roof, cleaning all of the remains of leaves, dirt & stones. To do this task, we utilize a blower as key tool, among the list of other tools we can mention scoops to pick up large heaps of leaves
Once the roof structure is cleaned, we will take out debris and leaves/twigs from the gutter utilizing scooping tools and trowels. All the clutter is properly bagged up as we work. Nothing gets thrown on to the floor or left behind on the roofing.
After the roof and gutters are cleaned & cleared, we start inspecting the downspouts. We've got specific equipment to use for the cleaning & clearing of these. Frequently obstructions can be undetectable & unseen. We clean up these blockages for you.
Once the work is finished we take photos of the job done and will share these with you through e-mail. You will subsequently be able to see the before and after work.
Additionally, you will receive invoices & receiptsby email so you can pay off by cash, secure email payment url, bank transfer, or check. If you like, you may also pay over the phone using a charge card.
We generally contact our consumers after conclusion of the job to make sure they are very pleased with the very high benchmarks we attempt to offer.
We will revisit to your residence, without hassle, & fix any kind of problems when we haven't surpassed your expected results ..
At Ken's Gutters, we are perfectionists and are thrilled to give each client a 45-day warranty.
