Our Standard Working Processes
To begin with, the moment you make your very first call, you will be connected to one of our very own dispatchers located in Hillsborough County. Our dispatchers have many years of experience in gutter cleaning and will provide you with the very best guidance & assistance.
Then we will look at your home employing satellite imagery & speak with you when these were last cleaned out, and also the condition of the rain gutters.
Using this information, we're going to provide you with a set price invoice to clean your gutters and clearing the downpipes, and when probable, additionally cleaning the leaves and clutter from your roof structure.
You will receive a copy of the bid with all the paperwork right at the end of the phone call and this would validate exactly what we're going to carry out, when we are gonna do it & the amount it's going to cost.
Our appointment scheduling team who has got the duty to ensure all our jobs are completed promptly, they will be in charge of working out the right routes for our gutter cleaners in order to be present at the jobs within the most time and distance-efficient route, saving fuel & time driving allows us to provide you with the best value.
Our gutter cleaning specialist will phone you 24 hours before your job start day and will inform you their arrival time.
Be assured that when for any kind of reason this changes, you're going to be informed ahead of time, saving you the wait, nonetheless, the majority of our jobs are executed when the customer is not in the house.
Upon arrival the cleaning specialist is going to introduce himself to you &, when you're home and also have the time, walk across the property together with you to let you know the trouble spots.
Before beginning on the cleaning work, pictures are taken of the key areas that will be worked on.
We will first utilize the leaf blower to clean up debris & fallen leaves from the roof structure so this all cleaned prior to cleansing the gutters. All leaves are going to be picked up using our shovels & packaged up.
For superior quality benchmarks, after the full cleaning & clear of your home's roof, we turn to the gutter, removing leaves/twigs & dirt from that utilizing tools like trowels and collecting tools, we place all of this in bags since we clean the work area, then, we will take on those bags along with us this means you do not have to deal with them
The next step is examining your downpipes & making sure there aren't any clogs or blockages. We employ specialized equipment and tools to deal with blockages and then we can also find obstructions that are not always obvious on the outside.
When the work is all done we take pictures of the work done and also will share all these with you through email message. You will then be able to observe the before and after.
You will additionally get receipts and invoicesby email so you can pay by cash, secure e-mail payment url, bank transfer, or check. If you prefer, you can even pay on the phone using a credit card.
We generally contact our customers after completion of the task to make certain they're pleased with the very high benchmarks we strive to provide.
Should you be not happy with the work that's been carried out, we're going to be sure to support & sort out your grievances with no problem
We're going to promise a 45-days no blockage, as we know our work is going to be carried out towards the great standard.
Our service package offers regular planned cleaning of rain gutters and downspouts to keep your home protected. We're going to visit 2 to 4 times every year based upon your gutter style & roof structure type along with what kinds of trees are actually bordering your house.
