The Way We Work
To start with, the moment you do make your first call, you'll be connected to one of our very own dispatchers located within Bay County. Our dispatchers have got many years of working experience in gutter cleaning and will provide you with the best help & assistance.
We're going to take a look at your residence utilizing satellite imagery and having a quick conversation with you on the condition of the gutters and details on when these were previously cleaned.
With this details we could provide a fixed-price cost for gutter and downspout cleaning and also cleaning any clutter or leaves off the roof structure.
You will receive a copy of this bid & full documents by email immediately following the phone call, this shows precisely what we're going to carry out, when we will perform it, and exactly how much it will cost you
Our scheduling team will likely have previously worked the right route for them, so they can easily arrive at the work punctually and most cost-effective that will permits us to give you the best services and very best cost saving on fuel and time.
They are going to contact you 24 hours before your work is due to start out and they will give you an arrival window for our specialist to visit.
When this should change, you're going to be well informed in advance so that you don't have to wait. A lot of our jobs are performed without the need of the customer being house too.
If you're home when the rain gutter cleaning specialist arrives, he's going to introduces himself as well as request you to walk all around the property with him discussing any kind of critical troublesome areas to handle.
Prior to the beginning of the project we take photos of your gutters as well as roof structure and of the job about to be handled.
We will then first utilize the foliage blower to clean up dust & leaves right from the roofing so all of this removed just before cleansing the rain gutters. All fallen leaves will be picked up using our scoops & packaged up.
With the roof clean and clear, we go to the gutter, removing leaves & debris with trowels and scooping tools, we bag up all this debris once we clear it, we don't let it sit on your roof or dump it to the floor below - we work to the very best benchmarks of cleanliness
Right after the roofing & rain gutters are cleaned and cleared, we start checking the downpipes. We've got specialized equipment to use for the cleaning & clearing of all of these. Frequently obstructions could be undetectable and unseen. We clear out these obstructions for you personally.
We are going to send you an e-mail with photos of the areas that have been cleaned and cleared once the job is finished.
You will also receive by email, a bill & receipt of the work completed. There are lots of approaches to pay. You could pay by credit card on the phone if you want or you could choose the payment url within the email, by bank transfer, by check or by hard cash.
When all is done, we call up our clients and get their thoughts and opinions of the job to make certain that the job was done as you expected and also the high quality our company offers
In the event that you aren't satisfied for any reason, we are going to happily come back & fix the issue.
We will promise a 45-days no block, since we are certain our job will be conducted towards the top notch standard.
