Our Typical Operating Procedures
To begin with, when you call us, you will be in touch with one of our Lake County based despatchers, our rain gutter cleaning despatchers possess several years of experience in the business and provide professional support and service.
We use satellite imagery to assess your house & explore when your gutters were last cleaned out as well as what condition they're in at present.
A fixed price will then be given to you for the cleaning up of the roofing if possible and clearance and cleaning up of your rain gutters and downpipes all-around your house.
You will get a copy of the bid with all the documents right at the end of the call and this will validate exactly what we will carry out, when we are going to get it done & the amount it is going to cost you.
Our scheduling team will have earlier worked the very best route for them, so that they can arrive at the work punctually and most cost efficient that will permits us to provide you with the perfect services & best cost saving on gasoline and time.
Our gutter cleaning tech will call you 24 hours before your work start day and is going to let you know their arriving time.
Immediately after arrival the cleaner is going to introduce himself to you and, when you are home and also have the time, walk around the property together with you to show you troublesome areas.
We're going to take photos of the major of the working area prior to start with the job.
The work begins at the roof structure, clearing all the remains of leaves, dirt & stones. For this job, we use a blower as key device, amongst the other equipment we could point out shovels to collect large heaps of leaves
When the roofing is cleaned, we're going to take away debris & leaves/twigs from the gutter using scooping tools and trowels. All of the debris is properly packaged up while we work. Nothing gets tossed on the ground or left behind on the rooftop.
After the roofing and rain gutters are cleared and cleaned, we move onto inspecting the downpipes. We've specific tools for the cleaning & clearing up of all of these. Very often obstructions can be invisible & hidden. We clean up these obstructions for you personally.
Once completed we take pictures of our finished job & show those with you through email.
In addition, we send our invoices & receipts by email and you might elect to pay out us by check, cash, bank transfer, or settlement link in safe e-mail, - you can also pay off by credit card over the telephone if you want
You will receive a phone call from us after the job was concluded to ensure you are happy with all the work and that the job was done towards the very high standards which we promise.
We are going to come back to your residence, with no hassle, & remedy any concerns when we haven't exceeded your anticipations.
