Our Typical Operating Procedures
First of all, as soon as you do make the first call, you will be connected to one of our dispatchers situated in Broward County. Our dispatchers possess several years of experience in gutter cleaning and can give you the best guidance and services.
We then will check at your house utilizing satellite imagery & discuss with you when these were last cleaned, as well as the condition of the rain gutters.
With this particular details we are able to offer you a fixed-price cost for gutter & downpipe cleaning and also cleaning any kind of clutter or perhaps leaves from the rooftop.
You will get a copy of the bid & full documents by email immediately after the call, this shows precisely what we're going to undertake, when we are going to do it, and how much it will cost you
Our appointment scheduling staff who has got the obligation to make sure all our tasks are completed quickly, they are in command of working out the ideal paths for our gutter cleaners to allow them to attend the jobs in the most time and distance efficient route, saving gasoline and time driving permits us to give you the greatest value.
You will receive a call 24 hours prior to the scheduled job to give you a window of arrival when the technician is going to be there.
If you are home when the gutter cleaning specialist arrives, he will introduces himself and request you to walk around your residence with him indicating any kind of key problem areas to handle.
Prior to the start of the job we will take pictures of your gutters and also roof structure and of the job about to be carried out.
We will then first make use of the leaf blower to clean off debris and fallen leaves right from your roof structure so this all cleaned just before cleaning the rain gutters. All leaves will be collected with our shovels & packaged up.
With the roofing clean & clear, we move to the gutter, removing fallen leaves & dirt with trowels & scooping tools, we bag up all this dirt once we clear away it, we don't leave it on your roof structure or dump it to the ground underneath - we do the job to the top standards of cleanliness
Right now, with all the gutters totally cleaned out, we turn to examine the state of your downspouts, to find out whether they're totally free of blockages & 100 % clear, our team is full equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to move, furthermore, we are capable of detect blockages that will not be obvious or visible at the initial look
Once the work is completed we will take photos of all of the job done and also will present these with you through email message. You will then be able to view the pre and post.
In addition, we issue our bills through e-mail and you could choose to pay us by check, bank transfer, cash, or payment link in secure e-mail, - you can even pay by visa or mastercard on the telephone if that suits you
We always contact our customers after conclusion of the work to make certain they're happy with the high standards we attempt to offer.
We will promise a 45-day no clog up, as we are certain that our job is going to be executed towards the superior standard.
Our service package offers you regular planned clearing of gutters & downpipes to keep your residence protected. We will visit 2-4 times each year based upon your gutter layout & rooftop type in addition to what kinds of trees are actually near your house.
