Our Standard Working Procedures
First off, as soon as you do make your first call, you'll be connected to one of our very own dispatchers positioned in Hillsborough County. Our dispatchers have got several years of practical experience in gutter cleaning service and will give you the very best guidance & services.
We use satellite imagery to assess your house & explore when your gutters were last cleaned out and what condition they're in now.
By using this data we are going to provide a price customized to you personally to clean your rain gutters & downspouts and when feasible we are going to clean up the leaves and debris from the roof structure.
You will get a duplicate of the offer with all of the documentation right at the end of your phone call and this will validate exactly what we are going to carry out, when we are going to get it done & how much it will cost.
Our appointment scheduling team will have earlier worked the right route for them, so that they can easily arrive at the job punctually and most cost effective that will allows us to give you the perfect service & best value saving on gasoline & time.
You will get a phone call 24 hours ahead of the scheduled job to provide you with a window of arriving time when the technician is going to be there.
The cleaning specialist will always introduce himself to you on arrival, and when you've time, we're going to walk across the property along with you and you can mention any trouble areas.
Before starting on the cleaning, pictures are taken of your key areas that are going to be worked on.
We start out with the roof structure, cleaning it down of debris, leaves and shingle grit, we make use of a blower to achieve this, and also use shovels to pick up big bundles of fallen leaves.
For superior quality standards, after the complete cleaning and clear of your homes roof, we proceed to the gutter, cleaning leaves & dirt from it using tools like trowels & collection equipment, we place all of this in baggage since we clean the work area, after that, we're going to take on those bags along with us this means you do not need to deal with them
Now, with the rain gutters totally cleaned, we turn to examine the condition of your downspouts, to see if they're clear of obstructions & full clear, our team is well-equipped with the right tools to eliminate obstacles that are often a problem for the water to pass, additionally, we are capable to detect obstructions that won't be noticeable or visible at the initial look
After the work is completed we will take photos of all of the work done and also will share these with you by email. You will subsequently be able to view the before and after.
We also deliver our invoices and bills through email and you could choose to pay out us by cheque, hard cash, bank transfer, or payment link in protected e-mail, - you can also pay off by credit card over the telephone if you want
We call up all of our clients right after the job has been carried out to make sure that the job was carried out to the very high standards expected of us
At Ken's Gutters, we're perfectionists and therefore are pleased to offer each and every customer a 45-days promise.
