Our Method
Firstly, whenever you contact us, you'll be in touch with one of our Lake County based despatchers, our gutter cleaning despatchers have many years of working experience in the business and offer expert guidance & service.
We will take a look at your house using satellite images and having a short conversation together with you about the condition of your rain gutters and when these were last cleaned.
With this details we can provide you with a fixed-price cost for gutter & downpipe cleaning as well as cleaning up any kind of clutter or leaves from the rooftop.
You will get a copy of the bid with all the paperwork towards the end of the call and this will confirm exactly what we're going to undertake, when we are gonna get it done & how much it's going to cost.
All of our jobs are performed rapidly thanks to our knowledgeable scheduling team that will find out the ideal route for our gutter cleaner to enable them to work the most time-efficient and distance-efficient route. This saves driving time & gas so we can pass on the value savings to the customers.
You will get a telephone call 24 hours before the scheduled task to give you a window of arrival when the tech will be there.
Often our tasks are finished while the customer is out as we are only working on the outside of your home. But if you are remaining in for our team we're going to contact you if for any reason if the timing varies.
The cleaning specialist will always introduce himself to you on arrival, and if you have time, we will walk across the property together with you and you can mention any problem areas.
Just before we start, we just take photographs of all the major places we will be doing work in.
We will initially utilize the leaf blower to clean dirt & leaves from your roof structure so all of this cleared prior to cleansing the gutters. All leaves are going to be collected with the scoops & bagged up.
For top quality standards, right after the full cleaning and clear of your homes roof, we proceed to the gutter, clearing fallen leaves and dirt from that utilizing tools such as trowels & collection equipment, we put all of this in baggage as we clean the workspace, and then, we're going to carry those sacks with us which means you aren't required to take care of them
Our next stage is checking your downspouts & making certain there are no clogs or blockages. We use special equipment to handle obstructions and then we can also discover blockages which are not necessarily noticeable initially.
We are going to send an email with photographs of the areas that were cleaned and cleared after the work is finished.
Furthermore, we send our invoices & receipts by email and you could choose to pay out us by cheque, bank transfer, cash, or payment link in safe email, - you may also pay by credit card on the phone if you like
After all work is completed, we get in touch with our clients and get their point of view of the job in order to ensure that the task was done as expected and also the top quality we provide you with
We are going to come back to your residence, without fuss, and fix any concerns when we have not exceeded your expectations.
