Our Course of Action
To start with, when you call us, you'll be connected with one of our Hillsborough County centered despatchers, our gutter cleaning despatchers have got several years of working experience in the industry and give expert help and assistance.
We are going to examine your residence utilizing satellite imagery and having a quick talk with you about the condition of your rain gutters and when they were last cleaned.
A set price will then be presented to you personally for the cleaning up of the roofing if possible and clearance and cleaning of your rain gutters and downspouts all around your residence.
You will receive a copy of the bid with all of the documentation towards the end of your phone call and this will confirm exactly what we are going to undertake, when we are gonna get it done and just how much it is going to cost.
Our scheduling team who has the duty to ensure all our tasks are completed quickly, they're in command of figuring out the best routes for our gutter cleaners to enable them to show up at the tasks in the most time and distance-efficient path, saving gas and time driving permits us to give you the greatest value.
You will receive a call 24 hours ahead of the scheduled job to give you a window of arrival when the technician is going to be there.
The cleaning service personal will, without exception, introduce himself to you personally, and if you are readily available, they will ask to you be taken all around the residence and describe any issue he could possibly identify.
Before commencing on the cleaning, photographs are taken of the important areas that'll be worked on.
The roofing is cleaned out of debris, roofing shingle grit and leaves to begin with, employing an electric blower as well as a scoop to collect large leaf bundles.
Once the rooftop is cleaned, we are going to clear away dirt and fallen leaves from your rain gutter using scooping tools & trowels. All the debris is properly packaged up while we do the job. Nothing gets thrown on to the floor or left on the roofing.
The next step is checking out your downspouts & making certain there are no clogs or obstructions. We utilize specialized tools and equipment to handle obstructions and then we could also find blockages which aren't always noticeable on the outside.
As soon as the job is done, we will take photos of it and email them to you.
We also give our receipts and invoices by email and you could elect to pay us by cheque, cash, bank transfer, or payment link in secure e-mail, - you may even pay by credit card over the phone if that suits you
We always call up our customers after conclusion of the task to make certain they are happy with the superior standards we work tirelessly to provide.
Should you be not satisfied with the work that has been undertaken, we are going to be sure to support and sort out your issues with no problem
At Ken's Gutters, we're perfectionists and so are very happy to provide every client a 45 day assurance.
Our service plan offers you regular planned cleaning of rain gutters and downpipes to maintain your property protected. We are going to visit 2-4 times each year according to your gutter layout and roof structure type as well as what kinds of trees are surrounding the house.
