Our Typical Operating Processes
Call us and you'll be connected with one of our own neighborhood Polk County despatchers who has got plenty of practical experience and will also be competent to provide professional guidance.
We then will check at your residence using satellite imagery & check with you when they were last cleaned out, and also the condition of your rain gutters.
Using this data we will provide a price customized to you to clean out your gutters and downspouts and when possible we are going to clean up the leaves & clutter from the roofing.
You will get your own personal copy of the quote by email to validate precisely what we plan to do, exactly when we can perform it & the amount it's going to cost you.
Our scheduling team will likely have previously worked the right route for our cleaners, so they can reach the work promptly and most cost efficient which will allows us to provide the best service & very best value saving on fuel & time.
You will receive a telephone call 24 hours ahead of the scheduled job to provide you with a window of arrival when the tech is going to be there.
The cleaner will always introduce himself to you personally upon arrival, and when you have got time, we are going to walk across the residence together with you and you may point out any trouble areas.
Prior to the beginning of the work we take photographs of the gutters & roof structure and of the job about to be undertaken.
We start out with the roofing, clearing it down of leaves, debris & shingle grit, we utilize a blower to accomplish this, and also utilize shovels to pick up large bundles of fallen leaves.
When the roof thoroughly clean & clear, we go to the gutter, removing leaves/twigs and dirt with trowels & scooping devices, we bag up all this clutter once we clean up it, we don't let it stay on the rooftop or dump it to the ground underneath - we do the job to the very best benchmarks of cleaning
Now, with all the gutters totally cleaned out, we turn to inspect the state of the downpipes, to find out whether they are free from blockages & full clear, our staff is well-equipped with the appropriate tools to eliminate obstacles that could be a problem for the rain water to move, furthermore, we are capable of detect blockages that may well not be apparent or visible at first look
Once the job is done, we take images of it and e-mail them to you personally.
Additionally by email message, we send out our bills for the service charge, for payments method, we offer you different choices, as hard cash, check, bank transfer, or payment link via a risk-free email, additionally, you can use your phone to pay by credit card
You will receive a call from our company as soon as the work was finished to make sure you are happy with all the work and that the job was finished towards the highest standards which we guarantee.
We are going to revisit to your property, with no hassle, & remedy any kind of concerns when we have not surpassed your expectations.
