Our Course of Action
To begin with, once you call us, you'll be connected with one of our Hillsborough County based despatchers, our rain gutter cleaning despatchers have several years of working experience in the business and offer professional guidance and assistance.
We then will look at your house utilizing satellite images and discuss with you when these were previously cleaned, and the condition of your rain gutters.
Using this details we're going to give you a price tailored to you to clean up your gutters & downpipes and if achievable we will clean up the leaves & rubble out of your roof structure.
You will get a duplicate of the bid and full documentation by e-mail immediately following the phone call, this confirms just what we're going to undertake, when we will perform it, and how much it will cost
Our jobs are completed rapidly because of our knowledgeable appointment scheduling team who will discover the very best route for the gutter cleaner so they can work out probably the most distance-efficient and time-efficient route. This will save traveling time & gasoline so that we can pass on the value savings to the clients.
The team is going to phone you 24 hours before the cleaning service begin the work and will provide you an time gap for our technician team appears, although many of our jobs are carried out when the customer isn't house
The cleaner will introduce himself to you on planned arrival, and when you've time, we're going to walk across the property together with you and you could discuss any troublesome areas.
Prior to the beginning of the project we take photographs of your rain gutters and roof and of the work about to be handled.
We begin with the roof, cleaning it down of debris, leaves & shingle grit, we utilize a blower to do this, as well as make use of scoops to grab large heaps of fallen leaves.
With the roofing thoroughly clean & clear, we go to the rain gutter, getting rid of leaves & debris with trowels & scooping devices, we bag up all this dirt as we clear away it, we don't leave it on your roof or dump it to the ground below - we do the job to the very best benchmarks of cleaning
The next action is looking at your downspouts and making certain there aren't any clogs or obstructions. We utilize special equipment to take care of obstructions and we could also find blockages that aren't always obvious at first glance.
We will send you an email with pictures of all of the spaces that were cleaned and cleared once the work is finished.
You will also get receipts and invoicesby e-mail so that you can pay by cash, safe e-mail payment link, bank transfer, or check. If you prefer, you can even pay over the phone using a credit card.
We call up our customers following the work has been carried out to ensure that the work was done towards the highest benchmarks expected of us
At Ken's Gutters, we're perfectionists and therefore are pleased to offer each and every customer a 45 day promise.
