Our Typical Operating Procedures
Our Polk County based despatchers have many years of experience and they will offer professional help & assistance from the minute you call.
We're going to determine together with you the previous time your gutters were cleaned and cleared and making use of satellite pictures we can discuss and view your house.
Using this details we can give you a fixed-price charge for gutter & downpipe cleaning as well as cleaning any kind of dirt or perhaps leaves from the roof.
Following your phone call you will get an email with complete written paperwork. We will affirm the cost provided over the phone along with the bid, describing the break-down of cost, what job is going to be carried out and when we will get the job done.
Our appointment scheduling team will likely have earlier worked the very best route for our cleaners, so they can reach the job quickly and most cost effective which will permits us to provide the best services & very best value saving on gas & time.
You will receive a call 24 hours prior to the scheduled task to provide you with a window of arriving time when the professional will be there.
When this should change, you'll be informed upfront so you do not have to wait around for. Many of our jobs are completed without the need of the customer being house too.
Right after arrival the cleaner will introduce himself to you &, if you are home and also have the time, walk all around the property together with you to let you know the problem areas.
Prior to the beginning of the job we take pictures of the gutters and roofing and of the work about to be handled.
We commence with the roof structure, clearing it down of debris, leaves and shingle grit, we utilize a blower to accomplish this, as well as make use of shovels to pick up large heaps of fallen leaves.
Our gutter cleaning specialists do the job with high benchmarks of cleanliness throughout the job. They will next commence cleaning the rain gutters using scooping equipment and bag up as they clear out, meaning zero mess is left behind on to the ground to clean up later or have blow aside.
With the gutters all clear we go to the downspouts, examining that they are free and also clear of obstructions, we carry specific tools and equipment to get rid of any blockages that might be there, we will also detect blockages that might not be noticeable at initial look.
As soon as the work is complete, we take photos of it and then email them to you.
You will also receive invoices & receiptsby email so you can pay by cash, safe e-mail payment url, bank transfer, or check. If you like, you may also pay over the telephone using a credit card.
We contact each of our customers right after the job has been carried out to make sure that the job was accomplished to the highest benchmarks anticipated of us
