Our Standard Operating Procedures
Firstly, the minute you do make the first call, you will end up connected to one of our dispatchers located in Highlands County. Our dispatchers have many years of experience in gutter cleaning service and can provide you with the best guidance & assistance.
We are going to figure out with you the previous time your gutters were cleaned and utilizing satellite imagery we are able to examine & view your household.
Using this information, we are going to provide you with a fixed price invoice to clean your rain gutters & clearing your downspouts, and if possible, additionally cleansing the leaves & clutter from the roofing.
You get your own copy of the quote by email to validate exactly what we intend to do, when we could do it and exactly how much it's going to cost.
Our appointment scheduling team will have previously worked the very best route for them, so they are able to arrive at the work punctually and most cost efficient which will allows us to provide you with the very best services & very best value saving on fuel & time.
Our gutter cleaning specialist will contact you 24 hours prior to your work commence day and is going to tell you their arriving time.
Be reassured that when for whatever reason this changes, you will be notified up-front, helping you save the wait around, however, the most of our jobs are executed when the customer is not at home.
Upon arrival the cleaner will introduce himself to you &, if you're home and have the time, walk around the property or home together with you to let you know the problem areas.
Prior to starting on the cleaning, photos are taken of your major areas that will be worked on.
The roof is cleaned of debris, shingle grit and leaves to begin with, utilizing an electric blower plus a scoop to get together big leaf bundles.
All of our gutter cleaners do the job with highest benchmarks of cleanliness all through the job. They're going to next start off cleaning the rain gutters using scooping tools & bag up as they clear out, meaning absolutely no clutter is left on the floor to eliminate later or have blow away.
Now, with the gutters all cleaned, we turn to inspect the condition of the downpipes, to find out if they're free of obstructions and full clear, our team is fully equipped with the right tools to get rid of obstructions that will be a problem for the rain water to flow, in addition, we are capable of detect blockages that will not be apparent or visible at first look
Once the work is all done we will take photographs of all of the work done and also will present these with you through e-mail. You will then be able to view the pre and post work.
You will also receive bills and invoicesby email so that you can pay out by cash, safe email payment link, bank transfer, or check. If you like, you can also pay over the telephone using a charge card.
You will receive a phone call from our company right after the job was concluded to make sure you are happy with the work and that the job was finished to the highest standards which we promise.
We're going to promise a 45 day no clog up, as we are certain our work will be executed towards the highest standard.
Our service package gives you regular planned clearing of rain gutters & downspouts to maintain your residence protected. We're going to visit 2 to 4 times every year based on your gutter layout and rooftop type along with what kinds of trees are actually around your place.
