Exactly How Our Process Works
To start with, the moment you do make your first call, you will be connected to one of our dispatchers located in Columbia County. Our dispatchers possess several years of practical experience in gutter cleaning and will give you the very best guidance and assistance.
We make use of satellite imagery to examine your residence & explore when your rain gutters were last cleaned out and what condition they're in at present.
By using this information, we're going to give you a set price invoice to clean your rain gutters and clearing your downspouts, and if possible, additionally cleaning the leaves & clutter from your roof structure.
You will receive a duplicate of this bid and complete documentation by e-mail soon after the call, this shows precisely what we are going to undertake, when we will do it, and how much it will cost
All our tasks are performed punctually because of our knowledgeable appointment scheduling team that will find out the right route for the gutter cleaner to allow them to work out the most distance-efficient and time-efficient route. This saves driving time and gas so we can pass along the cost savings to our customers.
Our gutter cleaning professional will call you 24 hours before your job start day and is going to tell you their arrival time.
Be confident if this changes for any kind of reason you'll be told ahead of time, helping you save from waiting around for us, although many of our work is completed when the customer isn't in the home
The cleaning service personal will, without exception, introduce himself to you, so if you're available, they are going to ask to you personally be taken all around the property or home and talk about any issue that he could possibly identify.
We will take photos of the major of the working section prior to we begin with the work.
We will first make use of the leaf blower to clean debris & fallen leaves from your roof structure so all of this cleaned just before cleansing the rain gutters. All fallen leaves are going to be collected with our scoops and parcelled up.
All of our gutter cleaners do the job with high standards of cleanliness all through the job. They're going to next begin cleaning the rain gutters utilizing scooping equipment & bag up as they clear, meaning no clutter is left on the ground to clean up later and have blow away.
Following the roof & gutters are cleared & cleaned out, we start checking the downpipes. We have got specialized tools to utilize for the cleaning and clearing up of these. Very often obstructions could be undiscovered & hidden. We clear all these blockages for you.
We will send an email with pictures of all the spots that have been cleaned out once the job is done.
Also by email, we send our invoices towards the service cost, for payments method, we provide you diverse options, as cheque, hard cash, bank transfer, or payment link through a secure email, additionally, you can use your mobile phone to pay by visa or mastercard
You will receive a phone call from our company right after the job was completed to make sure you are content with all the work and also that the task was done towards the high standards that we guarantee.
If you are not delighted for any reason, we are going to happily revisit & remedy the issue.
At Ken's Gutters, we're perfectionists and so are thrilled to offer every client a 45 day guarantee.
Our service plan offers routine planned cleaning up of rain gutters and downspouts to help keep your household protected. We will visit 2, 3 or 4 times a year based on your rain gutter layout and roof type as well as what kinds of trees are around your place.
