Our Procedure
Call us and you will be in touch with one of our neighborhood Charlotte County despatchers who has got plenty of experience and will be competent to offer professional guidance.
We're going to establish together with you the last time your rain gutters were cleaned and making use of satellite pictures we are able to look at and view your property.
By using this details, we will provide you with a set price bill for cleaning your rain gutters & clearing your downspouts, and when probable, also cleaning the leaves and clutter from the roof structure.
Following your call you will receive an e-mail along with complete written documentation. We will confirm the cost given over the phone and the bid, detailing the break-down of price, exactly what work is going to be undertaken and when we will complete the work.
We have a staff specialized on schedules and timelines, they will ensure that our work are performed immediately, they are accountable of the paths the gutter cleaners take, so, their task is locate the right path to the necessary places in order to save time & use the best route, in this way, not simply gas cost is saved but gives to you personally effective cost.
You will get a phone call 24 hours prior to the scheduled job to provide you with a window of arriving time when the professional is going to be there.
Be reassured that if for whatever reason this alters, you're going to be alerted in advance, helping you save the wait around, however, the majority of our jobs are carried out when the customer isn't at home.
The cleaner will always introduce himself to you upon arrival, and when you've time, we're going to walk across the residence along with you and you may discuss any trouble areas.
Before we begin, we just take photographs of all the key places we will be working in.
The job commences at the roofing, cleaning up all of the remains of leaves, dust & tiny rocks. For this particular process, we utilize a blower as primary device, amongst the various other tools we can mention shovels to pick up large heaps of fallen leaves
For top quality benchmarks, following the full cleaning and clear of the roof, we turn to the gutter, removing leaves and dirt from it using specific tools such as trowels and collection tools, we put all of this in baggage since we clean the work area, after that, we are going to take on those sacks with us this means you don't really need to take care of them
With the gutters all clear we move to the downspouts, checking they are free and clear of obstructions, we have tools and special equipment to remove any obstructions that might be there, we could also discover obstructions that might not be visible at first look.
After the job is all done we take pictures of all of the job done and also will share all these with you by email message. You will subsequently be able to see the before and after.
You will also receive by email, an invoice & receipt for the work performed. There are numerous ways to pay. You can pay by card over the phone if you wish or you could choose the payment link within the email, by bank transfer, by cheque or by cash.
You will get a phone call from our company right after the work was concluded to be sure you are pleased with the work and that the job was completed towards the high standards which we promise.
In the event that you aren't happy for any reason, we are going to gladly come back and fix the issue.
At Ken's Gutters, we're perfectionists and therefore are very happy to give each and every client a 45 day warranty.
Our service package offers frequent scheduled clearing of gutters and downspouts to maintain the home protected. We will visit 2-4 times a year depending on your rain gutter style and rooftop type along with what types of trees are actually around the home.
