Our Typical Working Processes
To start with, when you contact us, you'll be connected with one of our Hillsborough County centered despatchers, our rain gutter cleaning despatchers possess years of experience in the business and give professional help and assistance.
We then will check at your residence using satellite images & speak with you when they were last cleaned, as well as the condition of the gutters.
Using this details we could provide a fixed-price charge for rain gutter and downpipe cleaning as well as cleaning up any kind of clutter or leaves and twigs off the rooftop.
Following your call you will receive an e-mail with full written documents. We're going to confirm the cost given over the phone and the bid, outlining the break-down of cost, what job will be undertaken and when we will get the job done.
Our scheduling team will have earlier worked the very best route for them, so they can arrive at the work promptly and most cost-effective that will allows us to provide the best services & very best value saving on gas and time.
Our gutter cleaning tech will call you 24 hours before your job commence day and will tell you their arriving time.
The cleaner will introduce himself to you upon arrival, and when you have time, we will walk across the residence along with you and you may discuss any troublesome areas.
Just before we start, we take pictures of all of the main regions we are going to be doing work in.
The job starts at the roof, cleaning all the remains of leaves, debris and gravel. For this job, we utilize a blower as primary tool, among the list of various other tools we can mention scoops to pick up large heaps of fallen leaves
With all the roof structure thoroughly clean and clear, we move to the rain gutter, taking away leaves/twigs & debris with trowels and scooping devices, we bag up all of this clutter as we clear away it, we don't let it stay on the roof or drop it to the ground below - we get the job done to the top benchmarks of cleanliness
Now, with the rain gutters all cleaned out, we proceed to inspect the state of the downpipes, to find out whether they're free from obstructions & 100 % clear, our team is full equipped with the right tools to clear out blockages that could be a problem for the water to flow, also, we're capable to detect blockages that won't be noticeable or visible at the initial look
We are going to send you an email with pictures of the spaces that were cleaned once the work is done.
Also by email, we send out our bills towards the service cost, for payments procedure, we offer you diverse options, as cash, check, bank transfer, or payment link through a secure e-mail, additionally, you could use your mobile phone to pay by visa or mastercard
Once all is finished, we call up our customers and check out their point of view of the work to make certain that the job was finished as expected and also the high quality we offer
Should you be disappointed with the work that has been carried out, we are going to be sure to support & address your issues with no hassle
At Ken's Gutters, we are perfectionists and therefore are happy to offer every customer a 45-days assurance.
Our service plan gives you regular planned clearing of gutters and downspouts to maintain your property protected. We're going to visit 2-4 times every year based on your rain gutter style & rooftop type along with what sorts of trees are actually around your house.
