Our Procedure
Our Polk County based despatchers possess several years of experience and they're going to deliver expert support & services right from the minute you contact us.
Then we will look at your residence utilizing satellite imagery & speak with you when they were last cleaned out, along with the condition of the gutters.
Using this details we are able to give you a fixed-price charge for gutter and downspout cleaning and also cleaning any dirt or perhaps leaves and twigs off the roof.
You will get a copy of this bid & full records by e-mail soon after the call, this confirms just what we're going to undertake, when we will perform it, and how much it will cost you
Our scheduling staff who has got the obligation to ensure all of our jobs are done quickly, they are responsible for figuring out the best routes for our gutter cleaners to allow them to attend the jobs within the most time and distance-efficient path, saving gas & time driving allows us to provide you with the best value.
Our gutter cleaning professional will phone you 24 hours before your work start day and is going to tell you their arrival time.
The cleaning professional will always, with no exception, introduce himself to you, so if you're available, they are going to ask to you be taken all around the property or home & explain any issue he could possibly spot.
We're going to take pictures of the major of the working spot just before we begin with the work.
We will first make use of the leaf blower to clean off dust & leaves from your roof structure so all of this cleaned just before cleansing the gutters. All fallen leaves will be picked up with our shovels & bagged up.
With all the roofing clean and clear, we go to the rain gutter, getting rid of fallen leaves & dirt with trowels and scooping devices, we bag up all this dirt as we clear away it, we don't let it stay on the roof structure or drop it to the floor beneath - we do the job to the very best standards of cleaning
Right after the roof & gutters are cleaned and cleared, we begin inspecting the downpipes. We have got special equipment for the cleaning & clearing up of all of these. Often obstructions could be undiscovered & hidden. We clean up these obstructions for you personally.
When the work is done, we take photos of it & send them an email to you.
Additionally, you will receive by email, an invoice and receipt for the work done. There are several approaches to pay. You could pay by credit card on the phone if you'd like or you could choose the payment url in the email message, by bank transfer, by check or by cash.
You will receive a phone call from our company right after job was completed to be sure you are satisfied with all the work and that the job was done towards the highest standards which we promise.
At Ken's Gutters, we are perfectionists and therefore are thrilled to provide each customer a 45-day promise.
We will return to your premises, with no hassle, and fix any issues if we have not exceeded your anticipations.
Our service package features regular scheduled cleaning of rain gutters and downpipes to keep your household protected. We will visit 2, 3 or 4 times a year according to your rain gutter style & rooftop type as well as what kinds of trees are near your household.
