How Our Process Works
Firstly, when you contact us, you will be connected with one of our Indian River County based despatchers, our rain gutter cleaning despatchers have got many years of experience in the industry and provide expert support & assistance.
We're going to determine together with you the previous time your rain gutters were cleaned and using satellite images we are able to examine and view your household.
Using this data we will give you a price customized for your requirements to completely clean your gutters & downpipes and when possible we will clean up the leaves & rubble from the rooftop.
You will get a duplicate of the bid with all the documentation right at the end of the phone call and this would validate precisely what we're going to carry out, when we're gonna get it done and how much it is going to cost.
All of our tasks are performed immediately as a result of our experienced scheduling staff who will discover the ideal route for our gutter cleaner to enable them to work out probably the most distance-efficient and time-efficient route. This saves driving time and gas so that we can pass along the value savings to our clients.
Our gutter cleaning professional will phone you 24 hours prior to your work start day and will inform you their arrival time.
Be confident that when for whatever reason this alters, you'll be informed in advance, helping you save the wait, nonetheless, the majority of our works are finished when the customer isn't at home.
Right after arrival the cleaning specialist will introduce himself to you and, if you are home and have the time, walk across the property together with you to tell you troublesome areas.
Before the beginning of the project we take photos of the rain gutters as well as roofing and of the task about to be handled.
We start out with the roof, cleaning up it down of debris, leaves & shingle grit, we use a blower to achieve this, as well as use shovels to grab large bundles of leaves.
For high quality benchmarks, right after the full cleaning & clear of the roof, we turn to the rain gutter, clearing leaves/twigs & dirt from it utilizing tools like trowels & collection tools, we place all of this in baggage since we clean up the workspace, and then, we are going to carry those sacks along with us so you don't really need to deal with them
Right now, with all the gutters all cleaned out, we proceed to inspect the state of the downpipes, to find out if they're totally free of obstructions & 100 % clear, our company is full equipped with the appropriate tools to get rid of obstructions that may be a problem for the water to pass, furthermore, we are able to identify obstructions that will not be noticeable or visible at the initial look
We're going to send an email with photos of all the areas that have been cleaned as soon as the job is done.
Also by e-mail, we deliver our invoices for the service cost, for payments procedure, we provide you different choices, as check, hard cash, bank transfer, or payment url via a risk-free e-mail, additionally, you could use your phone to pay by visa or mastercard
You will get a call from our company right after the work was completed to make certain you are pleased with all the work and that the job was done to the highest standards that we promise.
At Ken's Gutters, we are perfectionists and therefore are thrilled to offer each client a 45 day promise.
Should you be disappointed with the work that has been done, we will make sure to support & resolve your complaints with no problem
