Our Standard Operating Procedures
To begin with, as soon as you do make the first call, you'll be connected to one of our very own dispatchers situated in Hillsborough County. Our dispatchers have several years of working experience in gutter cleaning and can give you the best help & assistance.
We utilize satellite imagery to evaluate your residence and discuss when your gutters were previously cleaned out as well as what condition they are in now.
Using this data, we are going to give you a set price invoice for cleaning your gutters and clearing the downpipes, and when possible, also cleansing the leaves & rubble from your roof structure.
Following your phone call you will get an email with full written paperwork. We will affirm the cost provided over the telephone and the bid, describing the break-down of cost, precisely what work will be undertaken and when we will do the job.
Our scheduling team will likely have earlier worked the right route for them, so that they can easily reach the work quickly and most cost-effective which will allows us to provide you with the very best service and very best value saving on gasoline and time.
The team is going to call you 24 hours prior to the cleaning services begin the job and can provide you with a time space for our specialist team appears, although many of our tasks are done when the customer is not house
The cleaner will introduce himself to you personally on arrival, and when you've got time, we are going to walk across the property together with you and you may discuss any problem areas.
Before the beginning of the job we will take photographs of the rain gutters and roof and of the job going to be done.
We will then initially make use of the foliage blower to clean up dust and leaves from your roof so this all removed just before cleaning the gutters. All fallen leaves are going to be picked up using our scoops and bagged up.
Our gutter cleaners work with very high benchmarks of cleanliness throughout the job. They will next start out clearing the gutters using scooping tools and bag up while they clean up, which means absolutely no clutter is left behind on the ground to remove later or have blow away.
Following the roof & gutters are cleared & cleaned out, we proceed checking the downpipes. We've got special equipment to use for the cleaning & clearing of these. Very often obstructions can be undetectable and hidden. We clear all these blockages for you.
We will send you an email with pictures of the spaces which were cleaned and cleared as soon as the work is done.
Additionally, you will get by email, an invoice & receipt for the work completed. There are plenty of ways to pay off. You may pay by card on the phone if you wish or you may choose the payment url within the email message, by bank transfer, by cheque or by hard cash.
We contact each of our customers after the job has been finished to make certain that work was completed towards the highest benchmarks anticipated of us
Should our work not really fulfill and exceed your expectations, we will attend your property in Brandon Village to treat the problem with no fuss.
Mainly because our top quality work and also have high standards on cleaning, we could give you a 45-days assurance of no blockages
